Error installing version 7.5.1.

[JuanFT]

*** Moved to FSUIPC7 / MSFS  support sub-forum *** 

I have (had) installed version 7.1 running MSFS 2020. There have been several (many) CTDs with version 2024, and going to the web I found version 7.5.1 available. I downloaded it and, when trying to install it, the installation aborts when extracting a pdf file. As I saw that it already existed (from the old version), I renamed the existing one, and repeated the installation. Then that file is skipped, and (apparently) the next one aborts the installation. I have screenshots of the errors, I think I won't be able to upload them because of the size.

Help, please!!

Edited December 27, 2024 by John Dowson
Moved to FSUIPC7 support forum

[John Dowson]

15 hours ago, JuanFT said:

There have been several (many) CTDs with version 2024

There are lots if reports of CTDs with MSFS2024 - these are nothing to do with FSUIPC7.

15 hours ago, JuanFT said:

I found version 7.5.1 available. I downloaded it and, when trying to install it, the installation aborts when extracting a pdf file. As I saw that it already existed (from the old version), I renamed the existing one, and repeated the installation. Then that file is skipped, and (apparently) the next one aborts the installation. I have screenshots of the errors, I think I won't be able to upload them because of the size.

When you tun the installer, it should detect the previous installation and remove this, including the documents. If they are not removed, then this is usually because they are open somewhere. Did the previous version not het uninstalled correctly?

15 hours ago, JuanFT said:

I have screenshots of the errors, I think I won't be able to upload them because of the size.

Any problems with installation, you can show me / attach the UninstallFSUIPC7.log file (which is the log of the previous version uninstalled) and also the InstallFSUIPC7.log.

But just try again first (i.e. re-run the installer), and make sure that no documents  are open when you do this.

[JuanFT]

1 hour ago, John Dowson said:

There are lots if reports of CTDs with MSFS2024 - these are nothing to do with FSUIPC7.

But what about the FSUIPC7 crashes? Since I haven't tested anything yet today, the data I have from yesterday refers to version 7.1, and that has crashed.

1 hour ago, John Dowson said:

Did the previous version not het uninstalled correctly?

Since I have made several attempts, I think it is best to report the current situation at this point:
In the last runs of the installer I selected to install for MSFS 2020, in the C:\FSUIPC7 folder. The installation was aborted when extracting the files FSUIPC7 for Advanced Users.pdf, FSUIPC7 History.pdf and Installing and Registering FSUIPC7.pdf (3 consecutive installations aborted) skipping every file. FSUIPC7.exe v 7.5.0.1. was copied to the installation folder, but since the installation was aborted I do not know the final result.

Attached are the installation and uninstallation logs (SUBIR.zip)

And many thanks for your support, John

BTW, I'm running Windows 10 22H2

 

SUBIR.zip

Edited December 27, 2024 by JuanFT

[John Dowson]

45 minutes ago, JuanFT said:

But what about the FSUIPC7 crashes?

What FSUIPC crashes? If FSUIPC is crashing, please show me / attach your FSUIPC7.log file and also show me the the information from the windows crash event (from the Event viewer).

47 minutes ago, JuanFT said:

I have from yesterday refers to version 7.1, and that has crashed.

Well, 7.1 is very old now - do you mean 7.5.1?

48 minutes ago, JuanFT said:

The installation was aborted when extracting the files FSUIPC7 for Advanced Users.pdf, FSUIPC7 History.pdf and Installing and Registering FSUIPC7.pdf (3 consecutive installations aborted) skipping every file. FSUIPC7.exe v 7.5.0.1. was copied to the installation folder, but since the installation was aborted I do not know the final result.

Where is your windows Documents folder located? The uninstall log file shows that there were errors trying to remove these:

Quote

Deleting FSUIPC documentation installed in C:\Users\jtorr\Documents\FSUIPC7
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Profiles in Separate Files.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\LuaFileSystem.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Lua Plugins for VRInsight Devices.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Lua License.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC7 User Guide.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC7 Offsets Status.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC7 History.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC7 for Advanced Users.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC Lua Plug-Ins.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSUIPC Lua Library.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Installing and Registering FSUIPC7.pdf
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\Example LUA plugins.zip
*** Error deleting file C:\Users\jtorr\Documents\FSUIPC7\FSI2 Manual.pdf
*** Error removing folder C:\Users\jtorr\Documents\FSUIPC7: please check contents and remove manually

If there are issues installing the Documentation, this is usually due to either an incorrect set-up or a OneDrive issue. The location of the Documents folder is taken from your registry, so check the Personal key under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Try a clean install. First, manually run the uninstaller to remove FSUIPC7 (from the windows app management panel, or by double-clicking the uninstaller in Explorer). Then try installing again. Accept all the defaults and show me the InstallFSUIPC7.log file from this attempt and let me know what happened.

Then, if there were any errors, manually run the uninstaller again, and then re-run the installer. this time, deselect the documentation components. Does it now install? Show me the InstallFSUIPC7.log file from this attempt as well.

[JuanFT]

3 hours ago, John Dowson said:

please show me / attach your FSUIPC7.log file

I don't have that file. Where is it, please?

3 hours ago, John Dowson said:

Well, 7.1 is very old now - do you mean 7.5.1?

No, but now I think that doesn't matter

3 hours ago, John Dowson said:

Where is your windows Documents folder located?

%USERPROFILE%\Documents

The new installation has also aborted. There is no app in the windows app panel, i have run the uninstaller from the past last installation, and now there is no uninstaller in the installation folder. I have unchecked the Documentation option but no success, the new installer log is exactly the same. Apart from this, the only change from the default options has been to deselect the installation for msfs2024.

I manually deleted the Documentation folder and ran a fresh install, which finished (almost) fine, with a warning that it needed to create C:\FSUIPC7\Docs because it could not create the folder in the default location 

Now there is an entry in the list of installed applications for FSUIPC7, it says version 7.5.1, however, the executable properties indicate 7.5.0.1

It looks like I only need to do the installation by 2024, but I'll leave that for now...

Thank you very much for your attention, John, and I remain at your disposal if you wish to investigate the reasons for the reported failures.

 

SUBIR.zip