Help interpreting Event Viewer logs for reproducible FSUIPC-related CTD

[nicky9499]

Hi guys,

I had a MSFS2020 CTD earlier today on a southern approach into VHHH. Restarted the flight and time-accelerated to the same spot to resume the descent. It got a bit further but then started stuttering and CTD-ed again. The following are the Event Viewer logs associated with this crash. There are multiple mentions of FSUIPC in there.

I was flying the default 747 and there are no custom sceneries loaded. The only addons running are toolbar pushback an ctrl+z stats. System has way more memory than it needs and not under any kind of hardware stress either whatsoever. (5600G + 32GB DDR4 + 3070Ti + NVMe SSDs all round). FSUIPC is the latest version (Apr 1) and the file properties states v7.5.0.3 even though website lists v7.5.3.

https://drive.google.com/file/d/1WsmgPBcEu-VAB-m8mhSUqPfkmX20YELj/view?usp=sharing

I've just returned from a 2-month hiatus due to being overseas on work trips and this is driving me slightly mad - the sim was working perfectly prior. Obviously no hardware or software changes have been made during my absence. Please help!

[John Dowson]

43 minutes ago, nicky9499 said:

There are multiple mentions of FSUIPC in there.

Are these before or after the events from MSFS? It is usual/normal/expected for such events AFTER MSFS has crashed. It would be helpful if you showed the events - both for MSFS and FSUIPC.

45 minutes ago, nicky9499 said:

the file properties states v7.5.0.3 even though website lists v7.5.3.

Thats ok, and just the way I version. 7.5.03 is 7.5.3, 7.5.13 would be 7.5.13.

49 minutes ago, nicky9499 said:

https://drive.google.com/file/d/1WsmgPBcEu-VAB-m8mhSUqPfkmX20YELj/view?usp=sharing

The first event there is for MSFS, not FSUIPC. Are there any events prior to that?

As I keep telling everyone who reports MSFS crashes, this is not related to FSUIPC and I cannot do anything about this - investigate or provide any assistance, FSUIPC7 is a separate/distinct application, and can in no way cause a CTD in MSFS. Well, it can occasionally, but only due to issues with SimConnect (also an issue for Asobo) and usually only in MSFS betas and these are generally fixed before release.

As with all MSFS CTDs, you need to check the Asobo forums and report there.

Sorry I can't be of more assistance, but I can guarantee you that this is not an issue with FSUIPC7.

Regards,

John

[nicky9499]

Hi John, thank you for the reply and can I just take this opportunity to express my gratitude for the hard work you have put into this indispensable tool that has opened up so many possibilities in my over 10 years in flight sim.

There doesn't seem to be any significant events prior to the "main" MSFS crash log, no matter how finely I narrow down the search filter. In fact I'm only here because someone at the official MSFS forums suggested I give an ask here, presumably after seeing it mentioned in the latter logs.

Will continue to try hunting down this issue.

[John Dowson]

Thanks for your kind words.

23 minutes ago, nicky9499 said:

Will continue to try hunting down this issue.

Good luck - please report back if you find anything.
You could maybe try turning off some of the on-line services, (live weather and traffic). But if its only happening at one airport, it sounds more like a scenery issue, or maybe badly cached or out-of-date cached scenery. You could try turning of your rolling cache to see if that helps

John