FSUIPC Reg.

[Shand359]

I have tried to install FSUIPC tonight but keep getting the "details not valid" error showing when i click register... Can i get some help please

[Shand359]

as an update... i have downloaded the trial licence and it works fine. just my own one doesnt

[John Dowson]

Please read the Installation and Registration guide, section Invalid Key Problems.

All reports on this issue are due to one of three things:
   - not entering your key details correctly. All 3 parts must match (Name, Address/email & /key). It is recommended to copy and paste these from your purchase email or from your key details in your SimMarket account.
  - not having the correct VC++ redistributables installed. Download and install the latest combined VC++ redistributable package for both x64 and x86.
  - anti-virus software blocking the registration check. check your ant-virus software for details.

John

[Shand359]

I have made sure to try the steps exactly as you describe but still the same error. I will need to contact Simmarket for a resolution.

[John Dowson]

Just now, Shand359 said:

I will need to contact Simmarket for a resolution.

No, you don't. It is me that sorsts out such issues, not SimMarket.
Did you read the documentation, as advised? What exactly have you trued? Have you installed/re-installed the latest combined redistibutables (from Microsoft)  for both x86 and x64? Have you checked your anti-virus for any warnings?
If all else fails, please let me know your order number and I will check them here. Do NOT post your key details.

Please note that EVERY order I have checked when people post this issue has been successful here, and the error is always a user error, mostly by not copying/pasting the details (name, address/email and key - all 3 parts must match EXACTLY) or by not having the correct VC++ redistributables installed.

John