FSUIPC does not receive messages from simconnect

[fanda]

Hello Pete, *

One of my customers, who is trying to use our Dash 8 addon with FSUIPC for FSX, came with the following FSUIPC log:

(FSX SP1, firewall off)

Any idea what might be the cause for this failure ?

Thank you

With best regards,

Oleksiy

********* FSUIPC4, Version 4.20 by Pete Dowson *********

User Name=""

User Addr=""

FSUIPC4 not user registered

WIDEFS7 not user registered, or expired

Running inside FSX (SimConnect SP1 May07)

Module base=61000000

DebugStatus=0

110 System time = 17:37:53

110 FLT UNC path = "C:\Documents and Settings\Dimitri\Мои документы\Flight

Simulator X-Dateien\"

110 FS UNC path = "K:\FS X\"

1360 LogOptions=00000001

1360 SimConnect_Open succeeded: waiting to check version okay

64063 **** No SimConnect events or states being received! Re-connecting now ...

****

64172 Now running with SimConnect Original

64172 SimConnect_Open succeeded: waiting to check version okay

94954 **** No SimConnect events or states being received! Re-connecting now ...

****

95063 Could not link to all needed SimConnect facilities

110141 **** Retrying SimConnect connection****

110141 Could not link to all needed SimConnect facilities [code 0]

125188 **** Retrying SimConnect connection****

125188 Could not link to all needed SimConnect facilities [code 0]

135766 System time = 17:40:09

135766 *** FSUIPC log file being closed

Memory managed: 2 Allocs, 2 Freed

********* FSUIPC Log file closed ***********

[Pete Dowson]

Sorry for the delay in replying -- as mentioned in the Announcements above, my wife and I were off touring Argentina & Chile (by steam trains where possible) immediately after I returned to the UK from the AVSIM FanCon in Seattle.

Any idea what might be the cause for this failure ?

SimConnect is not responding at all, even though it loaded FSUIPC4. I cannot solve SimConnect install problems directly, but maybe the FSX Help Announcement above will help. It says how to get a SimConnect Log (which may show what is happening), and also how to repair SimConnect. In the end a complete FSX uninstall and re-install may be needed.

Regards

Pete