WideFs registration key problems

[Gung]

Purchased WideFS 26 May 2008 order #433321 (SimMarket)

Owned FSUIPC since 17th May 2005 (SimMarket)

Registration key for WideFS is not accepted when trying to register via FSUIPC

as normal procedure.

FSUIPC was bought under Richard Rademaker email reradem@kooee.com.au

my old email address.

WideFS was bought under Richard Rademaker email rerradem@tpg.com.au

The registration dialog box is showing my old email address. Can not be edited

Could this be the reason of not being able to register the product?

If so, how can that be rectified.

Regards

Richard Rademaker

[Pete Dowson]

FSUIPC was bought under Richard Rademaker email reradem@kooee.com.au

my old email address.

WideFS was bought under Richard Rademaker email rerradem@tpg.com.au

The registration dialog box is showing my old email address. Can not be edited

Could this be the reason of not being able to register the product?

If so, how can that be rectified.

It does actually state in the Registration section of the FSUIPC documentation that the user details need to be the same. The keys are tied to a person's identity (not to a PC as is the case with many products), but for that to work the identity has to be consistent.

You could have mentioned the change of email to SimMarket and they would have sorted it out. You probably still can, but otherwise you'll need to send me the full details of both purchases, incuding the Keys, and state which one you want replaced. Send to petedowson@btconnect.com. (This won't work during my holiday breaks of course -- I leave again late this Friday).

Regards

Pete