Installation of FSUIPC 4.52 fails-FSX Acel under Vista

[goofyfern]

During installer run, Vista reports installer stops working. No installation log file written. DLL loaded to Modules folder. What's the fix?

[Pete Dowson]

During installer run, Vista reports installer stops working. No installation log file written. DLL loaded to Modules folder. What's the fix?

There's no fix because it runs perfectly on Vista -- I use it. Sounds like you have a bad download, or you have User Account Control preventing you executing the file. Try right clicking it, asking for Properties, and unblocking it. Whilst you are there, check that the signature is good.

If the DLL is written to the Modules folder, then it must also have created the Modules folder. If it has reached such a point it will have certainly logged everything to then -- the log is sohwn on screen as it is produced. Do you not see it?

Pete

[goofyfern]

Yes I see the log displayed. However the "program stopped working" message covers the good stuff and it disappears when you acknowledge the error message.

Bad download? Which are referring to? FSUIPC or Vista or FSX?

[Pete Dowson]

Yes I see the log displayed. However the "program stopped working" message covers the good stuff and it disappears when you acknowledge the error message.

Can you not move the obscuring window out of the way? You need to be able to read the last line or two in the log -- that shows how far it got.

Bad download? Which are referring to? FSUIPC or Vista or FSX?

FSUIPC. I assume your Vista is good, although it is rather odd that no one else has ever reported a crash in the Installer. There's nothing terribly complex about what it does.

Did you check that the ZIP and the EXE were "unblocked"? Did you check the signature as I suggested? If the signature on the EXE is good then it cannot have been a "bad download", and we would have to start suspecting something wrong in the Vista installation.

I don't think there will be anything bad about FSX yet, but maybe if you could get the log window visible you could capture a picture of it so I could check it. Without the log there's not a lot I can do really.

If you cannot do that, I may need to provide you with a special version of the Installer which creates the file as it goes. It doesn't do this normally because the Modules folder may not have been created. But now it has been i could check for it and write the Log as it is produced.

Regards

Pete

[goofyfern]

The signature, etc. checks out ok. Disabled the UAC. No change. So I tried loading under Windows XP. Bingo. Installer completed normally and FSX runs fine. It must be something with my Vista installation. If you are interested, I would be happy to run that special version you mentioned under Vista just in case this comes up again with someone else. This was probably a self inflicted issue as I am trying to keep both Vista and XP on this machine to keep some older software availalbe. Thanks for your help and keep up the excellent work.

[Pete Dowson]

If you are interested, I would be happy to run that special version you mentioned under Vista just in case this comes up again with someone else.

It'll take some work to make the installer do this, and I won't have time for a week maybe. I've made a note though, and if I manage to do it I'll contact you about it.

Thanks,

Pete

[peterhayes]

Pete & Goofy

A few thoughts:

Are you running Vista 32 or 64 with SP1 and SP2?

Has the installation been tried in safe mode (+UAC disabled for the install)?

Just a suggestion: http://support.microsoft.com/default.aspx/kb/290301

Otherwise the Vista install may have been corrupted?

Regards

PeterH

I concur that installing FSUPC 3 snd FSUIPC4 on a Vista (64) OS install without incident.