Key vs, old email address conflict:

[rhodges]

Sorry for the duplication. I did not realize that this was the same forum as that referenced by the SimMarket link.

Reference: "ORDER Number 543618"

I have changed my email address since I purchased FSUIPC.

Old address: oma00036@mail.wvnet.edu

New address: rthodgestoo@verizon.net

I just purchased WideFS7 (with my new address)

When I try to register WideFS7, the registration window in FlightSimulator comes up with the following:

Name: Roger Hodges

Email or Address/ZIP (min 8 chars): oma00036@mail.wvnet.edu

Enter or paste the Key here:

When I paste my key, I get the following message:

"Sorry, this Key is not valid for WideFS registration."

The top of the WideFS registration window reads:

"For WideFS registration, just enter the Key you obtained which matches your existing details."

FSUIPC registers fine with the old and no longer valid email address which is fixed in the registration window.

My assumption is that the problem is the entry of the old email address which does not match my order for WideFS, and the window will not allow me to edit it to my new address which has been updated in my account.

How do I register my new WIDEFS7 due to this scenario?

Respectfully:

RTH

Edit: Note: I have entered a SimMarket claim ticket with this information.

[Pete Dowson]

I have changed my email address since I purchased FSUIPC.

I just purchased WideFS7 (with my new address)

...

How do I register my new WIDEFS7 due to this scenario?

...

Edit: Note: I have entered a SimMarket claim ticket with this information.

That's the correct thing to do.

You cannot have the two programs registered to different people on the same installation, and your unique identity is by both your name and address/email (names alone are seldom unique). The need to have them the same is documented in the FSUIPC user guide.

Regards

Pete