falconflyer Posted December 10, 2009 Report Share Posted December 10, 2009 I purchased FSUIPC4 back in Jan 09, then just today I purchased FSWIDE7 but with a differnent email address from simmarket. Anyway went to register widefs and it took and confirmed registration, I fired up FSX and now it says FSUIPC4 is not reg. I ran the installer and registered both successfully, fired up FSX and it still syas FSUIPC4 is not registered?? I cant seem to get both to work, sometimes I do get just a FSwide GUI with no FSUIPC4 options?? Sould I be getting 2 FSUIPC's in my FSX pull down menu? Could it be the 2 differnent email addresses? Thanks Link to comment Share on other sites More sharing options...
Pete Dowson Posted December 13, 2009 Report Share Posted December 13, 2009 I purchased FSUIPC4 back in Jan 09, then just today I purchased FSWIDE7 but with a differnent email address from simmarket. As clearly stated in the documentation, you cannot do that. Both the name and email must be the same in both cases, otherwise it looks like there are two different users (names not being unique on their own). Raise a problem ticket with SimMarket and they may re-issue one or other of your registrations. Pete Link to comment Share on other sites More sharing options...
falconflyer Posted December 13, 2009 Author Report Share Posted December 13, 2009 Thanks Pete...I hope they will do that for me. Why do the emails have to be the same? Link to comment Share on other sites More sharing options...
Pete Dowson Posted December 13, 2009 Report Share Posted December 13, 2009 Thanks Pete...I hope they will do that for me. Why do the emails have to be the same? Because, as I said "otherwise it looks like there are two different users (names not being unique on their own)". Both parts are needed to properly identify a unique user. Pete Link to comment Share on other sites More sharing options...
TSC644 Posted December 13, 2009 Report Share Posted December 13, 2009 Hi Peter, Purchased Wide Fs tonight from Simmarket. They provided me with all relevant registration criteria. BUT my address on FSUIPC is unused since a long time (years) j.xxxron@tiscali.fr not valid anymore but memorized and I can't change it to hotmail.fr, resulting in my key, provided few minutes ago, rejected as not valid. Can you possibly provide me with means of changing my mail address to current one, i.e j.xxxron@hotmail.fr in order to activate WideFS. Many thanks in advance for your kind cooperation Simmarket Order N°577149 Customer N° ends ..1840 Link to comment Share on other sites More sharing options...
Pete Dowson Posted December 14, 2009 Report Share Posted December 14, 2009 Can you possibly provide me with means of changing my mail address to current one, i.e j.xxxron@hotmail.fr in order to activate WideFS. Changing your email address does nothing except make the Key invalid, so gets you nowhere! You will have to apply to SimMarket for a replacement key, usigng a matching address, as I said earlier in this thread. Regards Pete Link to comment Share on other sites More sharing options...
falconflyer Posted December 14, 2009 Author Report Share Posted December 14, 2009 SimMarket and Pete resolved my problem within 24 hours...very immpressive Link to comment Share on other sites More sharing options...
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