billflag Posted January 19, 2013 Report Posted January 19, 2013 (edited) I reinstalled FS and FSUIPC after upgrading to Windows 8 and when I try to register FSUIPC and FSWIDE7, the program doesn't recognize my keys. I purchased FSUIPC from SimMarket in 2008. My purchase is still listed in my purchase history. UPDATE: I just received a response from Pete Dawson regarding this issue. Stated that I must have purchased FSUIPC3 and would have to purchase new key. This is not correct. I have been using FSUIPC for years and have always kept up to date. I had this issue before on another reinstall when I bought a new computer. My purchase information copied directly from my SimMarket account is: I have owned FSX since it was released and have always kept FSUIPC up to date. My records with you should reflect my activation history. Up until I updated to Windows 8, my FSUIPC4 was registered and up to date. Edited January 19, 2013 by billflag
Pete Dowson Posted January 19, 2013 Report Posted January 19, 2013 I reinstalled FS and FSUIPC after upgrading to Windows 8 and when I try to register FSUIPC and FSWIDE7, the program doesn't recognize my keys. I purchased FSUIPC from SimMarket in 2008. My purchase is still listed in my purchase history. Was it possibly FSUIPC3, for FS9 and before, you purchased a key, not FSUIPC4 for FSX and later? If so I'm afraid you'll need to purchase new keys, as they are two separate products. Otherwise, I think you must either be making an error when entering your details, ort you have the PC's date set incorrectly. Regards Pete
billflag Posted January 19, 2013 Author Report Posted January 19, 2013 This is not correct. I have been using FSUIPC for years and have always kept up to date. I had this issue once before on another reinstall when I bought a new computer. My purchase information copied directly from my SimMarket account is: Order: 408879 1 x PETE DOWSON - FSUIPC4 - Select Package: Together with WIDEFS (+EUR 12.00) - Reg/Serial/Voucher Key/Number: Details deleted by administrator - Do not post key details for any product in a public forum! I have owned FSX since it was released and have always kept FSUIPC up to date. My records with you should reflect my activation history. Up until I updated to Windows 8, my FSUIPC4 was registered and up to date.
billflag Posted January 19, 2013 Author Report Posted January 19, 2013 (edited) My last update, according to my downloads folder, was 12/26/2010 Version 4.60a Edited January 19, 2013 by billflag
Pete Dowson Posted January 19, 2013 Report Posted January 19, 2013 My last update, according to my downloads folder, was 12/26/2010 Version 4.60a That is very much out of date and unsupported. You need to be using at least 4.853, the earliest supported version. Regards Pete
billflag Posted January 19, 2013 Author Report Posted January 19, 2013 Yes. I know. When I purchased the recent version of 737nxg, the program told me that I needed to update my FSUIPC4. I installed 4.853, but it is not accepting my license keys when I try to register. As indicated earlier, I purchased FSUIPC4 and WIDEFS for 32 Euros from SimMarket....
Pete Dowson Posted January 20, 2013 Report Posted January 20, 2013 Yes. I know. When I purchased the recent version of 737nxg, the program told me that I needed to update my FSUIPC4. I installed 4.853, but it is not accepting my license keys when I try to register. As indicated earlier, I purchased FSUIPC4 and WIDEFS for 32 Euros from SimMarket.... The registration system and codes have never changed. I am therefore sure you are making a mistake somewhere. Please Zip up yout FSUIPC4 Install log, the last FSUIP4 log (with FS closed down), and your FSUIPC4.KEY file, all of which you'll find in the FSX Modules folder, and send as an email attachment to me at petedowson@btconnect.com. i will then be able to tell you what is wrong, if anything. Regards Pete
billflag Posted January 20, 2013 Author Report Posted January 20, 2013 Pete, OK...I figured out what was causing the problem. My email address is now different from the one I had when I registered FSUIPC4. I used the old address and it registers OK now. Are you able to update to my current email address?
Andydigital Posted January 20, 2013 Report Posted January 20, 2013 The email address is only used to uniquely identify you, so there is no need to change it, just keep a note of your registration information somewhere safe for future reference.
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