Ken2872 Posted January 11, 2016 Report Share Posted January 11, 2016 MOVED FROM "FAQ" SUBFORUM TO SUPPORT FORUM FOR ANSWERING Purchased FSUIPC4 last year and it ran fine, then re-installed it after a computer crash under Windows 10 this year. Re-downloaded FSUIPC4 from SimMarket, checked "New Registration" and copied my user information verbatim but when using MS Flight SimX I don't have full functionally. Checked the Key file in Modules and the user info and Key is correct. Deleated FSUIPC4 and repeated this process several times but no joy. If someone can help me I would sure appreciate it. Link to comment Share on other sites More sharing options...
Pete Dowson Posted January 12, 2016 Report Share Posted January 12, 2016 MOVED FROM "FAQ" SUBFORUM TO SUPPORT FORUM FOR ANSWERING Purchased FSUIPC4 last year and it ran fine, then re-installed it after a computer crash under Windows 10 this year. Re-downloaded FSUIPC4 from SimMarket, checked "New Registration" and copied my user information verbatim but when using MS Flight SimX I don't have full functionally. Checked the Key file in Modules and the user info and Key is correct. Deleated FSUIPC4 and repeated this process several times but no joy. If someone can help me I would sure appreciate it. SimMarket don't supply FSUIPC, only the registrations. You can get the current Installation package (currently 4.949) here in the Download Links subforum, or over in the Enrico Schiratti "Dowson" page. No one else supplies legitimate copies except where they are packaged as part of a supported application. The Registration system has not changed since it was first incorporated. You are making a mistake. All three entries -- name, email, key -- MUST be identical, character for character, to those originally used. If you want me to check your details, just state your order number. Pete Link to comment Share on other sites More sharing options...
Ken2872 Posted January 13, 2016 Author Report Share Posted January 13, 2016 Current version was downloaded today from http://www.schiratti.com/dowson.htmland installed. Checked New Registration and copied my user information from Sim Market at https://secure.simmarket.com/account_history_info.php?order_id=(customer number deleted) but still only have "About" and "Logging" tabs available to me. Link to comment Share on other sites More sharing options...
Pete Dowson Posted January 13, 2016 Report Share Posted January 13, 2016 Current version was downloaded today from http://www.schiratti.com/dowson.htmland installed. Checked New Registration and copied my user information from Sim Market at https://secure.simmarket.com/account_history_info.php?order_id=(customer number deleted) but still only have "About" and "Logging" tabs available to me. By deleting the order number you prevent me checking it. The order number doesn't need to be kept secret, and others don't have access to your account in any case unless you publish your password. And please paste the complete log (FSUIPC4.LOG) from the Modules folder into your message in case I can see something else wrong. Pete Link to comment Share on other sites More sharing options...
Ken2872 Posted January 13, 2016 Author Report Share Posted January 13, 2016 Customer No. is 304737 but I did not find (FSUIPC4.LOG) in the Modules File. Link to comment Share on other sites More sharing options...
Pete Dowson Posted January 13, 2016 Report Share Posted January 13, 2016 Customer No. is 304737 but I did not find (FSUIPC4.LOG) in the Modules File. Sorry my error. The customer number is no use, I need the ORDER number. I did ask for this in my first reply if you check back. If there is no log file in the FS modules folder, then FSUIPC4 has never run. It ALWAYS produices a log file. There will be several FSUIPC files: FSUIPC4.DLL the module itself FSUIPC4.INI the configuration file which will contain all the settings FSUIPC4.KEY the registration file containing your registration details, and FSUIPC4.LOG a text file which is produced anew every single time you run FS with FSUIPC4 installed. There's also an FSUIPC Documents subfolder too, containing all the documentation and other goodies. If you can't see these things you are certainly looking in the wrong place. Pete Link to comment Share on other sites More sharing options...
Ken2872 Posted January 14, 2016 Author Report Share Posted January 14, 2016 My order number is 1356598 and I did start up FSX and opened FSUIPC4 but could not find a log file. The other files you mentioned are there but no log? Link to comment Share on other sites More sharing options...
Pete Dowson Posted January 14, 2016 Report Share Posted January 14, 2016 My order number is 1356598 and I did start up FSX and opened FSUIPC4 but could not find a log file. The other files you mentioned are there but no log? Opened FSUIPC4? There would be no folder called "FSUIPC4" unless you made one. The files are in the Modules subfolder or FS. Please look there. Also you may be confusing yourself by having Windows hide the full filenames. Go to the Explorer folder options and de-select the "hide extensions for known file types". Otherwise you'll just see the settings file as "FSUIPC4" type "configuration settings" rather than FSUIPC4.INI, and the LOG file as just "FSUIPC4" with the type "text file" -- althoguh other programs and selections can change these descriptions. I re-state with emphasis", if there is no FSUIPC4.LOG file then FSUIPC4 has never run. I checked the order number, and that registration most definitely works if you enter it all correctly. You must be making a mistake. Use cut and paste to copy each part, Name, Email and Key. I see the key has lots of otherwise ambiguous characters in it -- 0/O, 1/I, 2/Z are often confused. Pete Link to comment Share on other sites More sharing options...
Ken2872 Posted January 14, 2016 Author Report Share Posted January 14, 2016 You're right! After changing the file extension the log was there. Please see the attached... ********* FSUIPC4, Version 4.949 by Pete Dowson ********* User Name="" User Addr="" FSUIPC4 not user registered WIDEFS7 not user registered, or expired 306922 System time = 14/01/2016 08:55:01, Simulator time = 08:53:06 (16:53Z) 306922 FLT path = "C:\Users\Rick\Documents\Flight Simulator X Files\" [Continuation log requested by user] Running inside FSX on Windows 8.0 ... FSX has been renamed as "$RF75N1V" Module base=5E780000 318562 Weather Mode now = Theme 318562 C:\Users\Rick\AppData\Roaming\Microsoft\FSX\Previous flight.FLT 326312 System time = 14/01/2016 08:55:21, Simulator time = 08:50:02 (16:50Z) 326312 *** FSUIPC log file being closed Minimum frame rate was 18.4 fps, Maximum was 20.0 fps Minimum available memory recorded was 896Mb Average frame rate for running time of 189 secs = 19.7 fps Memory managed: 93 Allocs, 93 Freed ********* FSUIPC Log file closed *********** Link to comment Share on other sites More sharing options...
Pete Dowson Posted January 14, 2016 Report Share Posted January 14, 2016 ... FSX has been renamed as "$RF75N1V" There's the problem. Why on Earth have you renamed FSX.EXE? Fix that and you'll be okay I'm sure. Pete Link to comment Share on other sites More sharing options...
Ken2872 Posted January 14, 2016 Author Report Share Posted January 14, 2016 Perfect! Thanks so much. I was using a copied shortcut to open FSX thus the renamed executable file. Now, with your software I can control my PMDG 737. Link to comment Share on other sites More sharing options...
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