montanamoondog Posted November 24, 2017 Report Share Posted November 24, 2017 Hi Pete. I have been reading the forums and haven't found a problem like this. I have paid for FSUIPC5. I have P3Dv4.1 installed and have been playing it. I install the downloaded exe file as administrator. I enter my registration info and Key exactly as show on my order confirmation. A box pops up that says registration accepted then offers a flickable box to confirm. I do that and both boxes immediately disappear. When I go to P3D and select the FUSIPC add on its says I'm not registered. It says I need to do the registration at install. I have gone to my modules folder and there is lots in there. I will copy and paste every thing below. I have repeated this process about a dozen times. I use to be a P3Dv3 user with FSUIPC4. Could that be causing some kind of conflict? Installer for FSUIPC5.DLL version 5.122 Looking in registry for Prepar3D v4 install path: HKEY_CURRENT_USER\SOFTWARE\Lockheed Martin\Prepar3D v4 Parameter"AppPath" ... >>> OK! FOUND Prepar3D v4! <<< ... AppPath=E:\P3Dv4\ =========================================================== INSTALLATION FOR Prepar3D v4: AppPath="E:\P3Dv4\" Checking version of the Prepar3D v4 EXE: ... Version 4.1.7.22841 (Need at least 4.0.20.21316) Checking if there's already a version of FSUIPC5 installed as: E:\P3Dv4\Modules\FSUIPC5.DLL ... No previous valid version found. Prepar3D v4 Modules Modules folder already exists. Okay -- installed FSUIPC5 into "E:\P3Dv4\Modules\FSUIPC5.DLL" Looking for the current user's Application Data path: ... found as "C:\Users\TUNDRA\AppData\Roaming" Now finding \Lockheed Martin\Prepar3D v4\Prepar3D.CFG for all users, including this one Looking in "C:\Users\All Users\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default User\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default.migrated\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\OVRLibraryService\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Public\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\TUNDRA\AppData\Roaming" Found Prepar3D.CFG in "C:\Users\TUNDRA\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.CFG" Now checking DLL.XML ... ... There is a previous DLL.XML, checking for FSUIPC5 section. ... FSUIPC5 section already exists but will be replaced. ... FSUIPC5 section of DLL.XML written okay Now checking for a SimConnect.XML file ... ... No SimConnect.XML file found. This is okay. "Modules\FSUIPC Documents" folder created okay! Now installing additional files into the "Modules\FSUIPC Documents" folder: Failed to install "FSUIPC5 User Guide.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC5 for Advanced Users.pdf" Error 5 reported ("Access is denied. ") Failed to install "The 2016 List of FSX and P3D Controls.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC Lua Library.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC Lua Plug-Ins.pdf" Error 5 reported ("Access is denied. ") Failed to install "Lua License.pdf" Error 5 reported ("Access is denied. ") Failed to install "LuaFileSystem.pdf" Error 5 reported ("Access is denied. ") Failed to install "Example LUA plugins.zip" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC4 Offsets Status.pdf" Error 5 reported ("Access is denied. ") Failed to install "Profiles in Separate Files.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC5 History.pdf" Error 5 reported ("Access is denied. ") Failed to install "Lua Plugins for VRInsight Devices.pdf" Error 5 reported ("Access is denied. ") Failed to install "ASN WX Radar facilities in FSUIPC4.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 737NGX.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 777X.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 747QOTSII.pdf" Error 5 reported ("Access is denied. ") =========================================================== All installer tasks completed. Registration dialog exit: selected FSUIPC DELETE Deleted previous registration ... Providing FSUIPC registration dialogue ... Registration for FSUIPC5 was successful! (result code 00) *************** End of Install Log *************** ********* FSUIPC5, Version 5.122 (17th November 2017) by Pete Dowson ********* Running inside Prepar3D v4 Module base=7FFF48C80000 Windows 10 Pro 64 Bit reported as Build 14393, Release ID: 1607 (OS 10.0) Prepar3D.exe version = 4.1.7.22841 Checking the Registrations now ... User Name="" User Addr="" FSUIPC5 not user registered WIDEFS7 not user registered, or expired 31 System time = 24/11/2017 06:36:10 31 FLT path = "C:\Users\TUNDRA\Documents\Prepar3D v4 Files\" 31 ------ Module Version Check ------ 31 acontain.dll: 4.1.7.22841 31 api.dll: 4.1.7.22841 31 controls.dll: 4.1.7.22841 31 fs-traffic.dll: 4.1.7.22841 31 G3D.dll: 4.1.7.22841 46 language.dll: 4.1.7.22841 46 sim1.dll: 4.1.7.22841 46 visualfx.dll: 4.1.7.22841 46 weather.dll: 4.1.7.22841 46 window.dll: 4.1.7.22841 46 ---------------------------------- 46 FS path = "E:\P3Dv4\" 218 LogOptions=00000000 00000001 218 SimConnect_Open succeeded: waiting to check version okay 218 Opened separate AI Traffic client okay 18328 Running in "Lockheed Martin® Prepar3D® v4", Version: 4.1.7.22841 (SimConnect: 4.1.0.0) 18328 Initialising SimConnect data requests now 18328 FSUIPC Menu entry added 18328 ... Using Prepar3D with Academic License 18375 C:\Users\TUNDRA\AppData\Local\Lockheed Martin\Prepar3D v4\Prepar3D_Default.fxml 18375 E:\P3Dv4\SimObjects\Airplanes\IRIS Raptor Driver\Raptor.air 209046 E:\P3Dv4\A2A\SimObjects\Airplanes\A2A_Piper_PA24_250_Comanche\PA24_250.air 351984 Aircraft loaded: running normally now ... 351984 User Aircraft ID 2 supplied, now being used 352875 System time = 24/11/2017 06:42:03, Simulator time = 14:00:00 (21:00Z) 412359 Starting everything now ... 412437 ASN active function link set 412437 Ready for ActiveSky WX radar with additional data 415859 Advanced Weather Interface Enabled 1720968 Sim stopped: average frame rate for last 888 secs = 32.5 fps 1720968 Max AI traffic was 16 aircraft (Deleted 0) 1724468 === Closing session: waiting for DLLStop to be called ... 1732765 === DLLStop called ... 1732765 === Closing external processes we started ... 1733765 === About to kill any Lua plug-ins still running ... 1734921 === About to kill my timers ... 1734921 === Restoring window procs ... 1734921 === Unloading libraries ... 1734921 === stopping other threads ... 1734921 === ... Button scanning ... 1735015 === ... Axis scanning ... 1735125 === Releasing joystick devices ... 1735125 === Freeing macro memory 1735125 === Removing any offset overrides 1735125 === Clearing any displays left 1735125 === NOTE: not calling SimConnect_Close ... 1735125 === AI slots deleted! 1735125 === Freeing button memory ... 1735125 === Closing my Windows ... 1735125 === Freeing FS libraries ... 1736125 === Closing devices ... 1736125 === Closing the Log ... Bye Bye! ... 1736125 System time = 24/11/2017 07:05:06, Simulator time = 14:14:28 (21:14Z) 1736125 *** FSUIPC log file being closed Minimum frame rate was 21.4 fps, Maximum was 65.7 fps Average frame rate for running time of 959 secs = 33.8 fps Maximum AI traffic for session was 16 aircraft Memory managed: 215 Allocs, 215 Freed ********* FSUIPC Log file closed *********** Link to comment Share on other sites More sharing options...
Pete Dowson Posted November 24, 2017 Report Share Posted November 24, 2017 17 minutes ago, montanamoondog said: "Modules\FSUIPC Documents" folder created okay! Now installing additional files into the "Modules\FSUIPC Documents" folder: Failed to install The above is very strange. It says the folder was created okay, but then none of the files can be installed! That makes no sense. Access cannot be denied to a folder the same program just created! I've never seen anything quite so strange. Can you tell me exactly what files are there, in the P3D Modules folder? And in the subfolder FSUIPC Documents? (The Modules folder is E:\P3Dv4\Modules) BTW, when did you download 5.122. The package was replaced once because of a corrupted upload. Just in case you could try downloading it again. Please be sure to clear your cache first (F5 I think). And try installing first without registering, so we can see if all the files are correctly installed. Pete Link to comment Share on other sites More sharing options...
montanamoondog Posted November 24, 2017 Author Report Share Posted November 24, 2017 I sniped the modules folder and attached it. There is nothing in documents folder. I'll clear my cache and install without registering. Link to comment Share on other sites More sharing options...
Pete Dowson Posted November 24, 2017 Report Share Posted November 24, 2017 3 hours ago, montanamoondog said: I sniped the modules folder and attached it. There is nothing in documents folder. As the log indicated. For some reason the installer was denied access to the folder it created, which is really weird. And the other files are correct, though therre's no KEY file, which is why it shows as unregistered. Let me know after you've re-downloaded and re-run the Installer. Once that looks good we'll investigate the Registration problem. Currently I'm still thinking it was a bad download. Pete Link to comment Share on other sites More sharing options...
montanamoondog Posted November 26, 2017 Author Report Share Posted November 26, 2017 Pete. I downloaded from both SimMarket and The Official Peter page. I ran them both as administrator. I didn't try to register. I ran the sim for a while. The FSUIPC Documents folder is empty. Here's the Install Log. I'm also willing to share my computer with you. It's strictly for gaming. I have teamviewer. Let me know. Installer for FSUIPC5.DLL version 5.122 Looking in registry for Prepar3D v4 install path: HKEY_CURRENT_USER\SOFTWARE\Lockheed Martin\Prepar3D v4 Parameter"AppPath" ... >>> OK! FOUND Prepar3D v4! <<< ... AppPath=E:\P3Dv4\ =========================================================== INSTALLATION FOR Prepar3D v4: AppPath="E:\P3Dv4\" Checking version of the Prepar3D v4 EXE: ... Version 4.1.7.22841 (Need at least 4.0.20.21316) Checking if there's already a version of FSUIPC5 installed as: E:\P3Dv4\Modules\FSUIPC5.DLL ... No previous valid version found. Prepar3D v4 Modules Modules folder already exists. Okay -- installed FSUIPC5 into "E:\P3Dv4\Modules\FSUIPC5.DLL" Looking for the current user's Application Data path: ... found as "C:\Users\TUNDRA\AppData\Roaming" Now finding \Lockheed Martin\Prepar3D v4\Prepar3D.CFG for all users, including this one Looking in "C:\Users\All Users\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default User\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default.migrated\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\OVRLibraryService\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Public\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\TUNDRA\AppData\Roaming" Found Prepar3D.CFG in "C:\Users\TUNDRA\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.CFG" Now checking DLL.XML ... ... There is a previous DLL.XML, checking for FSUIPC5 section. ... FSUIPC5 section already exists but will be replaced. ... FSUIPC5 section of DLL.XML written okay Now checking for a SimConnect.XML file ... ... No SimConnect.XML file found. This is okay. "Modules\FSUIPC Documents" folder created okay! Now installing additional files into the "Modules\FSUIPC Documents" folder: Failed to install "FSUIPC5 User Guide.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC5 for Advanced Users.pdf" Error 5 reported ("Access is denied. ") Failed to install "The 2016 List of FSX and P3D Controls.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC Lua Library.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC Lua Plug-Ins.pdf" Error 5 reported ("Access is denied. ") Failed to install "Lua License.pdf" Error 5 reported ("Access is denied. ") Failed to install "LuaFileSystem.pdf" Error 5 reported ("Access is denied. ") Failed to install "Example LUA plugins.zip" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC4 Offsets Status.pdf" Error 5 reported ("Access is denied. ") Failed to install "Profiles in Separate Files.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC5 History.pdf" Error 5 reported ("Access is denied. ") Failed to install "Lua Plugins for VRInsight Devices.pdf" Error 5 reported ("Access is denied. ") Failed to install "ASN WX Radar facilities in FSUIPC4.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 737NGX.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 777X.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 747QOTSII.pdf" Error 5 reported ("Access is denied. ") =========================================================== All installer tasks completed. Registration dialog 'not now' selected *************** End of Install Log *************** ********* FSUIPC5, Version 5.122 (17th November 2017) by Pete Dowson ********* Running inside Prepar3D v4 Module base=7FFF4BBE0000 Windows 10 Pro 64 Bit reported as Build 14393, Release ID: 1607 (OS 10.0) Prepar3D.exe version = 4.1.7.22841 Checking the Registrations now ... User Name="" User Addr="" FSUIPC5 not user registered WIDEFS7 not user registered, or expired 0 System time = 26/11/2017 08:25:47 0 FLT path = "C:\Users\TUNDRA\Documents\Prepar3D v4 Files\" 0 ------ Module Version Check ------ 0 acontain.dll: 4.1.7.22841 0 api.dll: 4.1.7.22841 0 controls.dll: 4.1.7.22841 0 fs-traffic.dll: 4.1.7.22841 0 G3D.dll: 4.1.7.22841 0 language.dll: 4.1.7.22841 0 sim1.dll: 4.1.7.22841 0 visualfx.dll: 4.1.7.22841 0 weather.dll: 4.1.7.22841 0 window.dll: 4.1.7.22841 0 ---------------------------------- 15 FS path = "E:\P3Dv4\" 172 LogOptions=00000000 00000001 172 SimConnect_Open succeeded: waiting to check version okay 172 Opened separate AI Traffic client okay 17359 Running in "Lockheed Martin® Prepar3D® v4", Version: 4.1.7.22841 (SimConnect: 4.1.0.0) 17359 Initialising SimConnect data requests now 17359 FSUIPC Menu entry added 17359 ... Using Prepar3D with Academic License 17422 C:\Users\TUNDRA\AppData\Local\Lockheed Martin\Prepar3D v4\Prepar3D_Default.fxml 17422 E:\P3Dv4\SimObjects\Airplanes\IRIS Raptor Driver\Raptor.air 74890 Weather Mode now = Theme 79250 E:\P3Dv4\SimObjects\Airplanes\Alabeo PA23_Aztec_ F_250\PA23F.air 215937 Aircraft loaded: running normally now ... 215937 User Aircraft ID 2 supplied, now being used 216219 System time = 26/11/2017 08:29:23, Simulator time = 08:26:53 (15:26Z) 296109 Starting everything now ... 296156 ASN active function link set 296156 Ready for ActiveSky WX radar with additional data 299265 Advanced Weather Interface Enabled 347390 Sim stopped: average frame rate for last 57 secs = 39.4 fps 347390 Max AI traffic was 13 aircraft (Deleted 0) 354609 E:\P3Dv4\SimObjects\Airplanes\IRIS Raptor Driver\Raptor.air 441890 E:\P3Dv4\A2A\SimObjects\Airplanes\A2A_Piper_PA24_250_Comanche\PA24_250.air 464703 Sim stopped: average frame rate for last 22 secs = 45.1 fps 464703 Max AI traffic was 13 aircraft (Deleted 0) 641156 Sim stopped: average frame rate for last 28 secs = 82.0 fps 641156 Max AI traffic was 13 aircraft (Deleted 0) 1629328 Sim stopped: average frame rate for last 981 secs = 51.5 fps 1629328 Max AI traffic was 30 aircraft (Deleted 0) 1658437 === Closing session: waiting for DLLStop to be called ... 1671844 === DLLStop called ... 1671844 === Closing external processes we started ... 1672844 === About to kill any Lua plug-ins still running ... 1674000 === About to kill my timers ... 1674000 === Restoring window procs ... 1674000 === Unloading libraries ... 1674000 === stopping other threads ... 1674000 === ... Button scanning ... 1674094 === ... Axis scanning ... 1674203 === Releasing joystick devices ... 1674203 === Freeing macro memory 1674203 === Removing any offset overrides 1674203 === Clearing any displays left 1674203 === NOTE: not calling SimConnect_Close ... 1674203 === AI slots deleted! 1674203 === Freeing button memory ... 1674203 === Closing my Windows ... 1674203 === Freeing FS libraries ... 1675203 === Closing devices ... 1675203 === Closing the Log ... Bye Bye! ... 1675203 System time = 26/11/2017 08:53:42, Simulator time = 14:16:54 (21:16Z) 1675203 *** FSUIPC log file being closed Minimum frame rate was 17.0 fps, Maximum was 141.5 fps Average frame rate for running time of 1164 secs = 51.3 fps Maximum AI traffic for session was 31 aircraft Memory managed: 278 Allocs, 278 Freed ********* FSUIPC Log file closed *********** Link to comment Share on other sites More sharing options...
Pete Dowson Posted November 26, 2017 Report Share Posted November 26, 2017 1 hour ago, montanamoondog said: The FSUIPC Documents folder is empty. Here's the Install Log. Still the same failure -- access denied on a folder it created? It makes no sense at all. Try deleting the entire Modules folder, including the FSUIPC Documents subfolder, and installing again. Pete Link to comment Share on other sites More sharing options...
montanamoondog Posted November 26, 2017 Author Report Share Posted November 26, 2017 I tried it. Same things is happening. What's your recommendation? Should I try reinstalling the sim? Would you be willing to use team viewer to take a look yourself? Link to comment Share on other sites More sharing options...
Pete Dowson Posted November 26, 2017 Report Share Posted November 26, 2017 7 minutes ago, montanamoondog said: I tried it. Same things is happening. Something is really wrong, but it must be with Windows, not P3D, because P3D itself has nothing to do with the Installer program getting access refused on a folder it just created. But please, you should show me the Installer log file from the attempt you just did, the first after deleting the Modules folder completely. IO ask this because looking back, the first Install log you posted showed : Prepar3D v4 Modules Modules folder already exists. followed later by:"Modules\FSUIPC Documents" folder created okay! Now, if an FSUIPC Installer had already created the modules folder and installed the documents, the FSUIPC Documents folder would also already exist, yet it says it is being newly created. And the second log shows exactly the same! Having deleted both folders before the last instasll test, what does the log show as a result? So, do you perhaps have some sort of anti-virus checker running which somehow has determined that something about what is being installed is not trustworthy? If you have it might be worth trying to suspend it or stop it for another test of installing. I really cannot think of anything other than the blocks such checkers put on things which could give such completely illogical results like this. Pete Link to comment Share on other sites More sharing options...
montanamoondog Posted November 27, 2017 Author Report Share Posted November 27, 2017 Ok I deleted the module folder again. I reinstalled from the Pete Dowson official site. I have not run the sim. This is my first go at this today. I have disabled my anti-virus. Here is the install log. There is nothing in the FSUIPC Docs folder. There are only 3 files in the modules. The Docs folder, install.log and FSUIPC.DLL Installer for FSUIPC5.DLL version 5.122 Looking in registry for Prepar3D v4 install path: HKEY_CURRENT_USER\SOFTWARE\Lockheed Martin\Prepar3D v4 Parameter"AppPath" ... >>> OK! FOUND Prepar3D v4! <<< ... AppPath=E:\P3Dv4\ =========================================================== INSTALLATION FOR Prepar3D v4: AppPath="E:\P3Dv4\" Checking version of the Prepar3D v4 EXE: ... Version 4.1.7.22841 (Need at least 4.0.20.21316) Checking if there's already a version of FSUIPC5 installed as: E:\P3Dv4\Modules\FSUIPC5.DLL ... No previous valid version found. Prepar3D v4 Modules folder created okay! Okay -- installed FSUIPC5 into "E:\P3Dv4\Modules\FSUIPC5.DLL" Looking for the current user's Application Data path: ... found as "C:\Users\TUNDRA\AppData\Roaming" Now finding \Lockheed Martin\Prepar3D v4\Prepar3D.CFG for all users, including this one Looking in "C:\Users\All Users\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default User\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Default.migrated\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\OVRLibraryService\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\Public\AppData\Roaming" ... No Prepar3D.CFG there Looking in "C:\Users\TUNDRA\AppData\Roaming" Found Prepar3D.CFG in "C:\Users\TUNDRA\AppData\Roaming\Lockheed Martin\Prepar3D v4\Prepar3D.CFG" Now checking DLL.XML ... ... There is a previous DLL.XML, checking for FSUIPC5 section. ... FSUIPC5 section already exists but will be replaced. ... FSUIPC5 section of DLL.XML written okay Now checking for a SimConnect.XML file ... ... No SimConnect.XML file found. This is okay. "Modules\FSUIPC Documents" folder created okay! Now installing additional files into the "Modules\FSUIPC Documents" folder: Failed to install "FSUIPC5 User Guide.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC5 for Advanced Users.pdf" Error 5 reported ("Access is denied. ") Failed to install "The 2016 List of FSX and P3D Controls.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC Lua Library.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC Lua Plug-Ins.pdf" Error 5 reported ("Access is denied. ") Failed to install "Lua License.pdf" Error 5 reported ("Access is denied. ") Failed to install "LuaFileSystem.pdf" Error 5 reported ("Access is denied. ") Failed to install "Example LUA plugins.zip" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC4 Offsets Status.pdf" Error 5 reported ("Access is denied. ") Failed to install "Profiles in Separate Files.pdf" Error 5 reported ("Access is denied. ") Failed to install "FSUIPC5 History.pdf" Error 5 reported ("Access is denied. ") Failed to install "Lua Plugins for VRInsight Devices.pdf" Error 5 reported ("Access is denied. ") Failed to install "ASN WX Radar facilities in FSUIPC4.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 737NGX.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 777X.pdf" Error 5 reported ("Access is denied. ") Failed to install "Offset Mapping for PMDG 747QOTSII.pdf" Error 5 reported ("Access is denied. ") =========================================================== All installer tasks completed. Registration dialog 'not now' selected *************** End of Install Log *************** Link to comment Share on other sites More sharing options...
Pete Dowson Posted November 27, 2017 Report Share Posted November 27, 2017 1 hour ago, montanamoondog said: "Modules\FSUIPC Documents" folder created okay! Now installing additional files into the "Modules\FSUIPC Documents" folder: Failed to install "FSUIPC5 User Guide.pdf" Error 5 reported ("Access is denied. ") Still exactly the same! Why did you just do exactly the same thing again without reading and dealing with what i said last? There is no reason EVER that Windows can or should deny access to a folder just created by the program which wants to access it! Something else is interfering. Can you please read my previous message? Pete Link to comment Share on other sites More sharing options...
montanamoondog Posted November 27, 2017 Author Report Share Posted November 27, 2017 Pete I'm not a programmer. I am struggling to follow your messages. I'm doing the best I can here. I don't understand what you want me to do. I'm willing to let you take control of my PC if you like. I'm here all day. If not then please outline simply and clearly what you want me to do step by step. Thanks. I really want to get this running because I was asked to test for Captain Sim. Link to comment Share on other sites More sharing options...
Pete Dowson Posted November 27, 2017 Report Share Posted November 27, 2017 20 minutes ago, montanamoondog said: I am struggling to follow your messages. Which part? Why not ask questions then? You last message seemed to simply ignore the one I sent before! It is nothing whatsoever to do with programming. You are a computer user. You even fly a flight simulator on a computer! That is enough qualification to understand what is meant by terms like"virus checker", surely? And you obviously did not read the part where I asked for the log from your previous deletion and re-install attempt, so why post something completely ignoring all that? Let's start from basics. Have you ANYTHING at all installed on your PC other than Windows and the Flight Sim? Is it a pure pristine PC as delivered, with no changes? If you are "not a programmer" and understand nothing at all, then I assume you've never done anything with it .. right or wrong? 26 minutes ago, montanamoondog said: I really want to get this running because I was asked to test for Captain Sim. What has "Captain Sim" got to do with it? And as someone who knows so little, how come you are testing for anyone? Sorry, rather than reacting so furiously you really do need to do more to help. Your logs are unique and make no sense at all. Me accessing your PC is not going to happen. I don't do that and don't want folks doing it to mine either. So, unless we can move forward with more cooperation and more information, this is going nowhere. Pete Link to comment Share on other sites More sharing options...
montanamoondog Posted November 27, 2017 Author Report Share Posted November 27, 2017 Pete I figured it out. I noticed my windows was not updated. I completed the update, deleted the P3Dv4.1 client, reinstalled it along with the FSUIPC5 and it's fine now. Thank you for trying to help me. You are a huge asset to the flight sim community. Thanks for all you do. Link to comment Share on other sites More sharing options...
Pete Dowson Posted November 28, 2017 Report Share Posted November 28, 2017 16 hours ago, montanamoondog said: I noticed my windows was not updated. I completed the update, deleted the P3Dv4.1 client, reinstalled it along with the FSUIPC5 and it's fine now. Good. I thought it must be something to do with Windows or another low level activity like anti-virus, because the symptoms were simply not logical. Pete Link to comment Share on other sites More sharing options...
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