Registration of fsuipc and wide fs

[sudqui1969]

Hi. I'm trying to register both fsuipc and widefs, but when I start ths FSX only is registered widefs. What I do is via installer I select both and new registration and the process is ok. But after only shows widefs registered. How can I do it?

Regards.

[Pete Dowson]

19 minutes ago, sudqui1969 said:

I'm trying to register both fsuipc and widefs, but when I start ths FSX only is registered widefs. What I do is via installer I select both and new registration and the process is ok. But after only shows widefs registered. How can I do it?

Are you entering the exact details for both on all three lines? Also, whilst you can have a different email address for each, the NAME must be the same. You can't register FSUIPC and WideFs in different names.

Otherwise, please show me the Install log file.

Pete

 

[sudqui1969]

Yes. It's ok all. In fact the register is sucessful. 

[sudqui1969]

I choose both installation. I first put the information of fsuipc and tells me ok. And after a Window o widefs registration appears. I put all the information. And finished ok. But when start the fsx only is registered widefs.

[sudqui1969]

Ok. The problem can be this. Only let me register fsuipc putting sudqui el Garady and only let me register widefs putting sudqui el Garady Gutierrez. I can't register widefs without gutierrez.

[sudqui1969]

This problem can be fix it?

Regards.

 

[Pete Dowson]

13 minutes ago, sudqui1969 said:

This problem can be fix it?

You'll have to go into your account (one of your evidently TWO accounts) with SimMarket, point out and apologise for your mistake, and ask if they can re-issue a registration in the other name. Hopefully, Simmarket will help.

Pete

 

[sudqui1969]

I sent a message. Do you  really they can change it? If not I have to buy again?

[Pete Dowson]

5 minutes ago, sudqui1969 said:

I sent a message.

I don't think their email address accepts incoming emails, or at least it won't be read in any case. You need to raise what they call a "problem ticket".

Pete

 

[sudqui1969]

Hi. They offer me returning money in crédits. I'll buy it again with the right name. Thanks.