Rocoflo Posted April 17, 2020 Report Share Posted April 17, 2020 I just bought the upgrade from version 5 to 6 and installed in Prepar3d V5, as usual during the installation I put the information to register it without a problem, but when I open it in Prepar3D v4 or 5 shows as not registered. I uninstalled and installed back again with no luck. What am I missing here? Rod Link to comment Share on other sites More sharing options...
John Dowson Posted April 17, 2020 Report Share Posted April 17, 2020 Did you click the Register button? If so, what did the pop-up or pop-ups say after you clicked this? Link to comment Share on other sites More sharing options...
John Dowson Posted April 17, 2020 Report Share Posted April 17, 2020 ...and I've just noticed that you posted in the FAQ section. Please do not do this - always post in the main support forum. I have moved your post. John Link to comment Share on other sites More sharing options...
Rocoflo Posted April 18, 2020 Author Report Share Posted April 18, 2020 Sorry about that. Yes, and a message of registration confirmed or information confirmed pop up, for the FSUIPC, but not for the WiideFS key Link to comment Share on other sites More sharing options...
Rocoflo Posted April 18, 2020 Author Report Share Posted April 18, 2020 Link to comment Share on other sites More sharing options...
John Dowson Posted April 18, 2020 Report Share Posted April 18, 2020 Sorry, but that picture is far too small to see anything - and also shouldn't be posted if it shows your registration details... 6 hours ago, Rocoflo said: Yes, and a message of registration confirmed or information confirmed pop up, for the FSUIPC, but not for the WiideFS key Are you registering both FSUIPC6 and WideFS or just FSUIPC6? If the former, are you registering with the same or different name and/or email? What do the pop-ups actually say? Maybe you can give me your order numbers and dates of purchase and I can check the registration here. Link to comment Share on other sites More sharing options...
Rocoflo Posted April 21, 2020 Author Report Share Posted April 21, 2020 2311498 Order Status: Completed Order Date: 2020-04-16 04:02:35 I was able to installed, thank you Link to comment Share on other sites More sharing options...
John Dowson Posted April 21, 2020 Report Share Posted April 21, 2020 6 hours ago, Rocoflo said: I was able to installed, thank you Sorry, but does this mean that you have installed and registered ok now? As I said, if you are still having difficulties, I also need your WideFS7 order number if you cannot register that. Link to comment Share on other sites More sharing options...
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