Issue with FSUIPC and Aivlasfoft EFB

[rambcn]

Hello,

I have been using Aivlasoft EFB and Prepar3d v4 since more than a year without any issue. A few days ago, all of a sudden I got an error message saying that the path of one of the files to make the EFB work was not accessible. The EFB was originally installed into OneDrive. I didn't change that path at the moment of the first installation because it was the default location.

I have contacted the people of Aivlasoft and they have advised me to reinstall everything on a local drive, and remove it from OneDrive. I have done so.

Then I have tried to do the same for FSUIPC but something is not working. On C/Prepar3D/Modules I have uninstalled FSUIPC6 with the uninstallFSUIPC6.exe file and I saw the message 'FSUIPC6 v6.0.8 was successfully removed from your computer'.

Then I have downloaded FSUIPC v6.0.10 and tried to install it in C:\Users\xxxx\Documents\Prepar3D v4 Add-ons. The rest of add-ons are still in C:\Users\xxxx\OneDrive\Documents\Prepar3D v4 Add-ons. But after this install EFB is not connecting to the sim. And if I uninstall again FSUIPC, I keep seeing the message 'FSUIPC6 v6.0.8 was successfully removed from your computer' (despite I have run the installation for v6.0.10).

Do I have to remove all remaining add-ons from OneDrive and reinstall them again on a local drive for FSUIPC v6.0.10 to work? Or is it necessary to uninstall everything (including P3D, PMDG, Fslabs, etc.) and make a complete fresh install of everything again?

I would very much appreciate any help as I cannot find out what is wrong.

Thanks in advance.

[John Dowson]

Hi,

47 minutes ago, rambcn said:

Do I have to remove all remaining add-ons from OneDrive and reinstall them again on a local drive for FSUIPC v6.0.10 to work? Or is it necessary to uninstall everything (including P3D, PMDG, Fslabs, etc.) and make a complete fresh install of everything again?

No, this won't be necessary.There was a problem in the installer for v6.0.8 in that the uninstaller it created did not correctly remove some registry entries for certain install types. This has been corrected but it means that some v6.0.8 uninstallers will not work as expected.

Could you post your install and uninstall log files please (the latest will do) and I'll take a quick look. I think you will need to uninstall FSUIPC6, then manually remove the registry entries (I can help with this) and then re-install FSUIPC6.

John

Later...actually I don't think it was registry entries, but related to the DLL.xml install method. Did you originally install using this method by any chance? If so, can you check your DLL.xml to see if there are any FSUIPC6 entries?

 

[John Dowson]

Btw, when installing FSUIPC6, it is better to choose a location outside of your Documents/Prepar3D c4 Add-ons folder. That should really be just for the add-ons.xml file, and can cause issues if you use OneDrive. Try uninstalling again, then re-install to a different location.

[John Dowson]

14 minutes ago, John Dowson said:

No, this won't be necessary.There was a problem in the installer for v6.0.8

Sorry, forget this! Just checked the history and that problem was fixed in the v6.0.6 release, not  v6.0.8.

I think your issues are related to OneDrive. Uninstall FSUIPC6 and try re-installing outside of Documents and OneDrive.

1 hour ago, rambcn said:

I keep seeing the message 'FSUIPC6 v6.0.8 was successfully removed from your computer' (despite I have run the installation for v6.0.10).

This can only happen by running the uninstaller created by v6.0.8. After you uninstall (and before you re-install), make sure there is no uninstaller left.

John

[rambcn]

Hello John,

I have run the uninstaller and then deleted this uninstaller file from C:\Prepar3D\Modules. Then I have rerun the installer into C:\FSUIPC, the same folder where I have extracted the downloaded files from your site. I don't see any add-on.xlm file in this folder after running the installation file.

Attached you will find the .ini and uninstallLog files that I see in C:\Prepar3D\Modules. The .ini file is dated on Jul-26th, not today. The UninstallLog is dated on today.

I have never used the DLL.xml method for installation.

I will need help with the registry if the issue is eventually related to that.

EFB keeps not connecting to the sim after doing the above steps.

Please let me know if you need anything else from me.

Thanks again.

FSUIPC6.ini UninstallFSUIPC6.log

[John Dowson]

11 hours ago, rambcn said:

I don't see any add-on.xlm file in this folder after running the installation file.

No, the add-on.xml file will go into your Documents\Prepar3d v4 Add-ons\FSUIPC6 folder.

11 hours ago, rambcn said:

Attached you will find the .ini and uninstallLog files that I see in C:\Prepar3D\Modules.

Is FSUIPC6 installed correctly? i.e. can you see FSUIPC in the P3D add-ons menu? Is it the correct version? If not, could you re-run the installer - don't uninstall manually first, the installer will automatically uninstall if a previous version was detected. Install into the same location (C:\FSUIPC), then show me both your install and uninstall logs, both from C:\FSUIPC.

11 hours ago, rambcn said:

EFB keeps not connecting to the sim after doing the above steps.

Well, lets check that you have FSUIPC6 installed and running first. I don't know or use the Aivlasoft EFB, but if it requires FSUIPC then you will need to make sure that it is installed and running first. Once thats done, you can check again.

John

[rambcn]

P3D doesn't show FSUIPC in the add-ons menu. After installing FSUIPC6 on C:\FSUIPC, no install and uninstall log files are visible in this folder. And If I go to C:\Users\xxxxx\Documents\Prepar 3D v4 Add-ons\FSUIPC6 I don't see any file at all (my AppData folder is visible in Windows 10).

In C:\Prepar3D\Modules I see the same files as yesterday with no update on the dates.

I am happy to do a TeamViewer session if that can help.

 

[John Dowson]

What actually happens when you run the installer?

2 minutes ago, rambcn said:

In C:\Prepar3D\Modules I see the same files as yesterday with no update on the dates.

The Modules folder is no longer used/needed with FSUIPC6, unless you select that directory as the installation directory.

3 minutes ago, rambcn said:

I am happy to do a TeamViewer session if that can help.

I'd rather avoid this.

 

[rambcn]

I select the C:\FSUIPC folder, push on the Installer button, and then I see the below screen for just 1 second. After that the screen disappears and nothing else happens. The progress bar doesn't move from what you see below.

Nothing else happens.I don't see the progress bar completing or any other message saying that the installation is completed.

Edited July 31, 2020 by rambcn

[John Dowson]

Ok, so FSUIPC6 is not installing correctly as it cannot write the \FSUIPC6\add-on.xml file to your ...\Documents\Prepar3D v4 Add-ons folder. It seems like an issue with OneDrive. Can you either (temporarily) disable OneDrive completely, or remove your Documents folder from OneDrive before you install? You can also try removing the FSUIPC6 folder under ...\Documents\Prepar3D v4 Add-ons to see if it gets re-created.

 

 

Edited July 31, 2020 by John Dowson
Further info added

[rambcn]

I have completely signed out from OneDrive. I have also removed the FSUIPC6 folder under C:\Users\xxxx\Documents\Prepar3D v4 Add-ons. But the same thing happens. The installer doesn't complete the installation and no FSUIPC folder is created on C:\Users\xxxx\Documents\Prepar3D v4 Add-ons.

(I have also restarted the pc before installing again)

[John Dowson]

1 minute ago, rambcn said:

I have completely signed out from OneDrive.

I don't think this is enough. The problem is that your Documents folder is still being managed by OneDrive, even if its not running. You need to remove management of Documents from OneDrive (temporarily).

Or it could (maybe) be a permissions problem. Can you manually create a folder (using Explorer, for example) under your Documents folder and under your Documents\Prepar3d v5 Add-ons folder?

What do you see under your OneDrive Documents\Prepar3d v4 Add-ons folder?

 

[John Dowson]

If you continue to have problems using the Documents folder, it may be better to install using the old DLL.xml method. To do this, just uncheck the 'add-on.xml' box during the installation process. You can still install in C:\FSUIPC using this method.

[rambcn]

Ok. Your last message solved the issue. Installing with DLL.xml completed the installation and now the EBF is connecting to P3D.

I still quite not follow the reason for all this, but it is now solved.

The last two questions I have are:

1) I still have other P3D add-ons on the OneDrive folder. Is it better to uninstall them and move them to a local drive to avoid future issues?

2) Why all these add-ons select OneDrive as the default location instead of a local drive? Isn't that a future source of problems?

Thanks for your help and time with this.

 

[John Dowson]

Just now, rambcn said:

1) I still have other P3D add-ons on the OneDrive folder. Is it better to uninstall them and move them to a local drive to avoid future issues?

I don't know. Really, everything should just work when using OneDrive. I have used OneDrive for FSUIPC before without issues. I started to get issues as I use FSUIPC on multiple PCs, sharing the OneDrive account, and I did not want these different installations to share the same add-on.xml.

2 minutes ago, rambcn said:

Why all these add-ons select OneDrive as the default location instead of a local drive? Isn't that a future source of problems?

They don't. They select your Documents folder. The location for this is determined by the registry. I'm not sure how OneDrive works, whether it updates this location. or if it acts 'under-the-covers' and silently keeps your docs in sync to OneDrive.

Either way, I think there are some issues with your OneDrive set-up, as it really shouldn't interfere with the installation process.

5 minutes ago, rambcn said:

Thanks for your help and time with this.

No problem. Glad its now sorted. Happy flying!

John