darenf Posted October 2, 2021 Report Share Posted October 2, 2021 HI I have been flying WSS - EGLL in the b787x with the stable version of the heavy mod pack. I have had two CTD both in the same rough location approx 5 hrs into the flight. One of the CTD events in the viewer is showing FSIPC as the faulting module. I would be greatful if you could take a look pls. I have also put a ticket into MSFS support page. I have a very stable system and rarely get CTD's - System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Version 0 Level 2 Task 100 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2021-09-29T15:41:37.7185773Z EventRecordID 12422 Correlation - Execution [ ProcessID] 0 [ ThreadID] 0 Channel Application Computer Home-Base Security - EventData FSUIPC7.exe 7.2.1.0 614084cd ntdll.dll 10.0.19041.1202 4f115fac c000041d 0000000000063416 1540 01d7b516651ad04e D:\Program Files\fsuipc\FSUIPC7.exe C:\WINDOWS\SYSTEM32\ntdll.dll f2c727ea-3ff4-4725-add0-4ac301e525d4 I also have the CTD dump file but its 6.6mb and the page states to large to attach Thanks in advance for your help Daren FSUIPC7.exe.5440.dmp Link to comment Share on other sites More sharing options...
John Dowson Posted October 2, 2021 Report Share Posted October 2, 2021 Can you please show me your FSUIPC7.log. I suspect that it was MSFS that CTD', and FSUIPC7 exited normally due to MSFS no longer being present. The log would confirm this. This can generate a windows fault event in FSUIPC7, but there should be a preceding event that indicates MSFS has crashed. If this is the case, you should report to MSFS, as you have done. John Link to comment Share on other sites More sharing options...
darenf Posted October 2, 2021 Author Report Share Posted October 2, 2021 Of course. Where can i find the log pls? Link to comment Share on other sites More sharing options...
John Dowson Posted October 2, 2021 Report Share Posted October 2, 2021 50 minutes ago, darenf said: Where can i find the log pls? In your FSUIPC7 installation folder - if you don't know where that is, use the File->Open Installation folder... menu option from FSUIPC7. If you can't see the FSUIPC7.log file, see the annex in the installation and registration guide. John Link to comment Share on other sites More sharing options...
darenf Posted October 2, 2021 Author Report Share Posted October 2, 2021 InstallFSUIPC7.log Link to comment Share on other sites More sharing options...
John Dowson Posted October 2, 2021 Report Share Posted October 2, 2021 No, the FSUIPC7.log file, not the InstallFSUIPC7.log file. I don't really need to see it if it says that FSUIPC7 exited normally due to MSFS no longer being available. Just take a look at the log file. You can post it if you like. Link to comment Share on other sites More sharing options...
darenf Posted October 2, 2021 Author Report Share Posted October 2, 2021 I understand but that is the only log file in the folder John. Link to comment Share on other sites More sharing options...
John Dowson Posted October 2, 2021 Report Share Posted October 2, 2021 Strange, if that is the full contents of your installation folder. There is no FSUIPC7.ini either - have you assigned anything in FSUIPC7? From your installation log, I see you installed under D:\Program Files\fsuipc. Is D:\Program Files your windows Program Files folder, and thus protected? If so, you should uninstall and re-install in a different folder. Link to comment Share on other sites More sharing options...
darenf Posted October 2, 2021 Author Report Share Posted October 2, 2021 Thanks for the quick reply. D:\Program Files is on a secondary drive where all my flight sim files are. c:\ is my windows drive I dont have anything assinged in FSUIPC. I just installed it and it pops ups and runs when i have MSFS2020 loaded. I did try the autosave feature after my first crash. It saved the flights like it did when i used it in P3D before but when i tried to re launch from the last save before the crash, the sim crashed straight away after loading. I also noted that the autosave feature has to be re checked every time i launch the sim. It doesnt stay checked. Does that suggest a problem or is it normal to unchecked? Anyway if i need to uninstall and move it, then i will gladly follow your advice thanks again Daz Link to comment Share on other sites More sharing options...
John Dowson Posted October 2, 2021 Report Share Posted October 2, 2021 1 hour ago, darenf said: Anyway if i need to uninstall and move it, then i will gladly follow your advice i would try that. Of there is no .ini or .log files, that usually means that FSUIPC cannot write to the installation folder due to Windows protection. Try installing in a different folder (e.g. D:\FSUIPC7) and running MSFS again to see if the .ini and .log files are created. Nothing to do with your issue though. But for me to take a look at your issue, I need to see an FSUIPC7.log file produced form the session where it CTD'd. John Link to comment Share on other sites More sharing options...
darenf Posted October 3, 2021 Author Report Share Posted October 3, 2021 Thanks for your help with this. Reinstalled int he location suggested and i now have a log and ini file. Attached as requested and a screen shot of the newly installed folder just in case you spot anything? thanks again Daz FSUIPC7.log Link to comment Share on other sites More sharing options...
John Dowson Posted October 3, 2021 Report Share Posted October 3, 2021 Your installation folder now looks ok - the FSUIPC7.ini and FSUIPC7.log files are now present. However, that is a strange log you posted - was FSUIPC7 still running? The last entry in the log is after 5.5 mins, so nothing to do with your CTD after 5 hours of flying. Show me the log file after you next get the CTD. John Link to comment Share on other sites More sharing options...
darenf Posted October 3, 2021 Author Report Share Posted October 3, 2021 Will do Yes it was still running Link to comment Share on other sites More sharing options...
reza1st Posted October 6, 2021 Report Share Posted October 6, 2021 Hi John, I also got a CTD today. Not sure if it's related to FSUIPC. I have attached the log. I normally don't get CTDs, very rare. Thanks for looking into this.FSUIPC7.logFSUIPC7.log FSUIPC7.log Link to comment Share on other sites More sharing options...
John Dowson Posted October 6, 2021 Report Share Posted October 6, 2021 6 hours ago, reza1st said: Not sure if it's related to FSUIPC. You log shows that DSUIPC7 exited as MSFS closed down (probably CTD'ed): Quote 158687 -------------------- Starting everything now ---------------------- 2176984 Failed on SimConnect_CallDispatch for Message, return = 0xC000014B 2178672 MSFS no longer running - exiting You should have a crash event in the Windows event kig, and maybe an MSFS crash dump file. You can report this to Asobo, attaching the crash event and dump log, it you have one. One thing you could try is to increase the number of SimConnect client connections, although I don't think it will solve your issue, but it doesn't do any harm. Increase the maxClients parameter in your SimConnect.xml file to 128. Idf you are nut sure how to do this, check this forum as there are several posts explaining this already. John Link to comment Share on other sites More sharing options...
reza1st Posted October 6, 2021 Report Share Posted October 6, 2021 Thank you. Will try that. Link to comment Share on other sites More sharing options...
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