Kinetic Posted December 28, 2021 Report Share Posted December 28, 2021 I recently reinstalled the game and noticed that i lost real color. I cannot locate my registration codes for the products so i cannot reinstall real color. Link to comment Share on other sites More sharing options...
EliGrim Posted December 28, 2021 Report Share Posted December 28, 2021 First, check if you can find the purchase confirmation(s) in your received or archived emails. These should contain the link to download the installer(s) and the registration key(s). If this does not lead to success, proceed as follows: If a purchase was made through FastSpring (via feelthere.com from Dec. 2020 to Jun. 2021), contact FeelThere with as much information about the purchase as possible (date, payment method, etc.), specifically naming the email address used for the purchase, through their Zendesk (https://feelthere.zendesk.com/hc/en-us/requests/new). If a purchase was made through BMT Micro (via feelthere.com before Dec. 2020 or from Jun. 2021 or via atcsuite.com), contact BMT Micro via cservice@bmtmicro.com, best using the email address used for the purchase and providing as much information about the purchase as possible (date, payment method, etc.). If you have used a webshop from a different website than the two mentioned here, ideally contact the operator of the website/webshop directly to get more information about the recovery of your purchase. Link to comment Share on other sites More sharing options...
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