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Posted
Just now, litttlemanshuo said:

When I activated it, I was prompted with "FSUIPC7 registration details have been validated"

So what is the issue? That means you are good to go - click next or skip and finish the installation process and you are good to go.

Any issues with installation and/or registration, please see the provided installation and registration guide.

John

Posted

I think he means that it remains stuck here, we press ok but this window remains there, you have to exit the program manually I also had this problem

Posted
9 hours ago, target11 said:

I think he means that it remains stuck here, we press ok but this window remains there, you have to exit the program manually I also had this problem

And how did you solve it then?
There is really nothing I can do about such an issue. No idea what could cause this - this is either a windows issue, or possibly caused by trying to install into a windows protected folder.
This is NOT an issue with the installer. Maybe check the Event Viewer to see if any error are logged for the installer.
 

Posted
1 hour ago, target11 said:

going through the task manager to stop it, this was the first time I saw this during installation.

Sorry, but there is nothing I can do about this issue - there is nothing wrong with the installer. The only thing I can recommend is to update your VC++ redistributables, as described in both the README.txt and in the Installation and Registration guide.

When you click Register, is the FSUIPC7.key file generated? That is what this button does - it validates your registration details and generates the FSUIPC7.key file. There may be an issue with this if trying to install into a windows protected folder (e.g. under Documents or Program Files). If this is the case, choose another non-windows protected folder.

And please be aware that if you have already registered once, and you have a valid FSUIPC7.key file, you do not need to register when you re-install. Just click Skip - no need to re-register.

Other than that, there is nothing more I can say about this issue.

John

Posted

the VC++ are up to date for me there are no problems since by doing this it works correctly, I was saying that for the other person if they have problems like me I had (if I can call it a problem ) the person can choose this solution.

Posted
1 minute ago, target11 said:

I was saying that for the other person if they have problems like me I had (if I can call it a problem ) the person can choose this solution.

But what solution? Killing the installer via the task manager is not a solution to this problem - it just stops the installer from completing.

Did you do anything to actually resolve this issue? When you validate your license, does the installer hang once the validation success message has been displayed? If not, and you previously had this issue, what did you do to correct this?

Posted
Just now, target11 said:

no just that and it works

What works?

Do you have the MSFS Desktop icon that the installer creates AFTER the registration process? I suspect not if you are killing the installer - although this maybe created now by the MSFS.bat auto-start component (not sure).

Can you please re-run the installer and validate again. Do you get the same issue? If so, please check the Windows Event Viewer for any events related to the installer, and if there are any, then save them and attach them here.

If you get the same issue, kill the installer, then run it again. This time, skip registration, and you should get to the last page where the desktop icon is created. Do this and finish the installation process, then show me/attach your InstallFSUIPC7.log file.

John

 

Posted

when I get to the register window I click register twice because I have 2 keys one for fsuipc and the other for widefs, but the register window never closes. I take the EXE.xlm option during the installation, if I skip to the register window yes the installation program finishes correctly. Previously even if I pressed register the installation program finished correctly, now from what I understand we click skip if we have a key file to finish the installation.

Posted
11 minutes ago, target11 said:

when I get to the register window I click register twice because I have 2 keys one for fsuipc and the other for widefs,

But you only need to press this once - it will validate both keys on one press, and you should see a pop-up message for each. So, you press Register, a message is display regarding your FSUIPC7 registration. When you close this window, a new message should be displayed with the result of your WideFS registration.

11 minutes ago, target11 said:

but the register window never closes.

Then how can you press the Register button twice? The message pop-up is modal so you cannot press anything in the installer window until the message is closed.
Does the red X in top-right corner also not close the message?

And remember, you only need to register once. You do not need to re-register each time you update FSUIPC7. but doing so should cause no issues, and I really don't understand this issue, and can think of nothing that could cause this weird problem.

Posted

Yes, do that.

But this would be an issue for new users who need to validate their registration. But, as I have said, I have no idea why this message box cannot be closed. Very strange.

There seem to be a lot of issues with the latest MSFS update at the moment and I really don't have time to look into this installer issue, and do not have a clue as to why it is doing this. It is very strange...

I would like to know what folder is being installed into - it may be something to do with file permissions when creating the FSUIPC7.key file, if FSUIPC7 is being installed under a windows-protected folder. Still, I wouldn't expect the installer to hang...

John

Posted

thank you for your support and patience, I tried with version 7.4.11 and everything went well (even by clicking register twice) and when I click on ok in the confirmation popup the installation completes correctly, but with version 7.4.12 I have to skip, otherwise if I click on ok in the confirmation popup, the registration window does not close. so the solution is to click on skip

Posted
Just now, target11 said:

I'll try it and get back to you right away

Ok - If you get the same issue, can you please check any anti-virus software installed (including Windows Defender) and see if there are any messages logged there.
Also check the windows Event Viewer for error/warning messages.

Posted
Just now, target11 said:

I have to skip with the new version

Did you check anti-virus and event viewer? Can you also check the date on your FSUIPC7.key file - is that updated?

Maybe temporarily rename that and install again - you will have to enter your registration details manually, When you click Register, is a new FSUIPC7.key file generated?
Does it have the correct contents (i.e. same as previous one)?

You can put back (i.e. rename) your original key file if not generated.

Posted

by deactivating the antivirus and redoing an installation I have to do a skip
for the event viewer in errors and warnings, nothing regarding fsuipc or the key file

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