WideClient connecting to P3D but not to MSFS

[Emile B.]

On my Windows 11 flightsim rig I run P3Dv4.5 with FSUIPC v6.2.1, with WideFS enabled.  On my Windows 10 client PC I run WideClient v7.16, which connects to P3D instantly.

I recently added MSFS2020 (current v1.37.19.0) on my W11 rig with FSUIPC v7.4.17, with WideFS enabled.  But on my W10 client PC, WideClient v7.16 (run from a different folder to the one I use with P3D) is NOT connecting to the sim but stays "waiting for a connection".

I can't figure out what I am doing wrong.  Can anyone help ?  Here is the contents of the respective WideClient.ini and WideClient.log files :

In the WideClient folder on the client PC used for P3D, WideClient.ini content is :

; PLEASE SEE WideFS documentation for parameter details
; =====================================================

[Config]
Port=8002
Window=-5,302,886,589
Visible=Yes
ButtonScanInterval=20
ClassInstance=0
NetworkTiming=5,1
MailslotTiming=1000,1000
PollInterval=2000
Port2=9002
ReconnectMinutes=0
ResponseTime=18
ApplicationDelay=0
TCPcoalesce=No
WaitForNewData=500
MaxSendQ=100
OnMaxSendQ=Log
NewSendScanTime=50
Priority=3,1,2
ServerName=FLIGHTDECK
Protocol=TCP

; -----------------------------------------------
[User]
Log=Errors+

; ===============================================
[Sounds]
Path=D:\WideClient\Sound\
Device1=Primary Sound Driver
Device2=LG IPS FULLHD (Intel(R) Display Audio)

And the contents of WideClient.log is :

********* WideClient Log [version 7.16] Class=FS98MAIN *********
Date (dmy): 21/09/24, Time 15:43:04.433: Client name is FLIGHTDECK2
      187 LUA: "D:\WideClient\Initial.LUA": not found
      187 Attempting to connect now
      203 Trying TCP/IP host "FLIGHTDECK" port 8002 ...
      203 ... Okay, IP Address = 192.168.0.10
      203 Connection made okay!
      421 Connection closed by server!
      421 Attempting to connect now
      421 Connection made okay!
    91921 New Client Application: "Pilot2ATC_2021" (Id=14204)

   157812 ****** End of session performance summary ******
   157812 Total time connected = 157 seconds
   157812 Reception maximum:  30 frames/sec, 1059 bytes/sec
   157812 Reception average whilst connected:  29 frames/sec, 715 bytes/sec
   157812 Transmission maximum:  2 frames/sec, 412 bytes/sec
   157812 Transmission average whilst connected:  0 frames/sec, 31 bytes/sec
   157812 Max receive buffer = 767, Max send depth = 2, Send frames lost = 0

   157812 **************** Individual client application activity ****************
   157812 Client 14204 requests: 234 (Ave 1/sec), Data: 348884 bytes (2222/sec), Average 1490 bytes/Process

   157812 ********* Log file closed (Buffers: MaxUsed 3, Alloc 4920 Freed 4920 Refused 0) *********

In the WideFS7 folder on the client PC used for MSFS2020, WideClient.ini content is :

; PLEASE SEE WideFS documentation for parameter details
; =====================================================

[Config]
Port=8002
Window=542,296,886,589
Visible=Yes
ButtonScanInterval=20
ClassInstance=0
NetworkTiming=5,1
MailslotTiming=1000,1000
PollInterval=2000
Port2=9002
ReconnectMinutes=0
ResponseTime=18
ApplicationDelay=0
TCPcoalesce=No
WaitForNewData=500
MaxSendQ=100
OnMaxSendQ=Log
NewSendScanTime=50
Priority=3,1,2
ServerName=FLIGHTDECK
Protocol=TCP

; -----------------------------------------------
[User]
Log=Errors+

; ===============================================
[Sounds]
Path=D:\WideFS7\Sound\
Device1=Primary Sound Driver
Device2=Speakers (Realtek(R) Audio)

And the contents of WideClient.log is :

********* WideClient Log [version 7.16] Class=FS98MAIN *********
Date (dmy): 21/09/24, Time 16:07:27.866: Client name is FLIGHTDECK2
      172 LUA: "D:\WideFS7\Initial.LUA": not found
      188 Attempting to connect now
      188 Trying TCP/IP host "FLIGHTDECK" port 8002 ...
      188 ... Okay, IP Address = 192.168.0.10

     2578 ****** End of session performance summary ******
     2578 Total time connected = 0 seconds
     2578 Reception maximum:  0 frames/sec, 0 bytes/sec
     2578 Transmission maximum:  0 frames/sec, 0 bytes/sec
     2578 Max receive buffer = 0, Max send depth = 0, Send frames lost = 0

     2578 ********* Log file closed (Buffers: MaxUsed 0, Alloc 0 Freed 0 Refused 0) *********

 

[John Dowson]

Can you also please show me / attach your FSUIPC7.log and WideServer.log files from your FSUIPC7 installation folder, Better to attach files rather than paste contents.
I need to see the 4 files (WideClient.log, WideClient.ini, WideServer,log, FSUIPC7.log) from the same session.

Please also be aware that the WideServer component in FSUIPC7 is only started once you have an aircraft loaded and are ready-to-fly. WideClient won't connect when MSFS is in the main menu.

[Emile B.]

Thanks John, files attached.  I can confirm that my PMDG B738 was loaded and ready-to-fly at the gate before I ran WideClient.exe.

FSUIPC7.log WideClient.ini WideClient.log WideServer.log

[John Dowson]

The connection is timing out - this is usually due to a firewall issue. Could it be that you have added an exception to allow communication from P3D (for wideserver) but not for FSUIPC7?

Try disabling all firewalls - client, server and router(s) and see if it then connects. If so, then add each firewall back one-by-one until the connection fails, then allow that connection through the firewall.

Also maybe try running your P3D installation for WideClient to see if that connects to FSUIPC7 - if that connects, then the issue is with the firewall on the client for the MSFS WideClient installation..

John

[Emile B.]

I did investigate as you suggested and yes you were spot-on : on my flightsim rig there was a rule to allow P3D through the ESET firewall, but not one for FSUIPC7.  Added that and problem solved.  Many thanks indeed !

Cheers,
Emile.

[John Dowson]

👍

Thanks for the update - cheers,

John