flying_pilot Posted January 18, 2008 Report Share Posted January 18, 2008 Dear Sir, I've been trying many times to buy the module via simmarket with no luck. It' said that I've problem with my visa number. Recently I just bought successfuly software from flight1 with same visa card and I was able to install them on my FSX. So obviously there's no problem with my visa card. Also I'm an existing customer of simmarket, I bought FSUIPC 3 series and active camera last years from the site. I can't buy through paypal or any cash transfer method, I prefer using my card. So, please help me, and if ain't where should I go to inform my problem? Thank you. Link to comment Share on other sites More sharing options...
Pete Dowson Posted January 18, 2008 Report Share Posted January 18, 2008 I've been trying many times to buy the module via simmarket with no luck. It' said that I've problem with my visa number. Recently I just bought successfuly software from flight1 with same visa card and I was able to install them on my FSX. So obviously there's no problem with my visa card. Also I'm an existing customer of simmarket, I bought FSUIPC 3 series and active camera last years from the site. I can't buy through paypal or any cash transfer method, I prefer using my card. So, please help me, and if ain't where should I go to inform my problem? I really have nothing to do with the SimMarket system. I know they don't accept "debit" cards, but credit cards should be fine. Have you raised a problem ticket with them? All I can do is forward your complaint to the Manager, in case there's a glitch in their system. [LATER] I forwarded the message and the Manager says he will take care of it via the problem ticket system, so please make sure you go through that procedure. Regards Pete Link to comment Share on other sites More sharing options...
flying_pilot Posted January 18, 2008 Author Report Share Posted January 18, 2008 Dear Sir, Thank you for your kind help. Link to comment Share on other sites More sharing options...
flying_pilot Posted January 19, 2008 Author Report Share Posted January 19, 2008 Dear Sir, I was helped by simmarket through their problem ticketing, finally I have your modules installed in my FS-X. Thank you. -denni- Link to comment Share on other sites More sharing options...
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