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No key received


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Hi Pete

I purchased a key for FSUIPC last night (around 20:30 GMT) but have not received a key. I received an ordered acknowledgement e-mail but this was not followed up with the second e-mail as stated.

Can you have a look into this and get back to me.

Regards

Paul

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I purchased a key for FSUIPC last night (around 20:30 GMT) but have not received a key. I received an ordered acknowledgement e-mail but this was not followed up with the second e-mail as stated.

Can you have a look into this and get back to me.

I have NEVER received keys by email when purchasing from SimMarket. As far as I knew you ALWAYS had to get your keys from your Account, which you can normally do directly you've had the purchase approved.

Regards

Pete

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If you log in to your account and go to "order history", under the drop down at the top right, it will be there.

Oddly, I do get some keys, but not others, e-mailed... I don't know why. Normally, I retrieve them from my account, though.

Ian P.

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