Installing Tower!3D Pro completely screwed up my computer

[Arishtat]

I installed Tower!3D Pro. It starts just fine but after 30-60 s the screen fills with pink squares and then goes completely white. Also tried starting it in admin mode as some forums suggested. That didn't help. Now when I start my computer the same thing happens as I log in to Windows. My computer is completely unusable. Looks like the game screwed up my graphics card somehow.

[FeelThere_Vic]

This is highly unlikely and what I mean; it's impossible,
It is possible your driver has some issue or your video card just died regardless of our software. As you can imagine if this would be possible we would see not one but so many reports and angry customers.

 

Vic

 

[RSGodfrey]

Have you investigated the possibility that the cooling has failed in your computer and it has overheated?

 

Richard

[Arishtat]

I did a complete restore in Windows and now my computer works just fine. I've requested a refund from Steam. Not touching any of your products ever again.

[blazemonger]

@Arishtat While never fun when this happens, going full tilt mode is generally not the best way to go. 

 

Also, response by @FeelThere is correct. If this was an issue with the game there would be a lot of people here or elsewhere reporting the same. It is far more likely that there is/was an issue with either a driver or hardware causing the issue seen. To say your response towards Tower!3D and/or its developer is excessive would be an understatement.

[RSGodfrey]

blazemonger well said.

Running under Windows 10 with no problems - Tower3d! pro is a great experience.

[Arishtat]

I did get a crash report and was asked to send it to developers. Didn't say where though.

[FeelThere_Vic]

Arishtat,

Now do you have the product or you requested a refund? Please let us know if we should spend time on this or you are no longer owner of the product.

 

Thank you

Vic

 

[Arishtat]

I do own the product until my request for a refund has been processed by Steam. Looks like the crash reports got wiped when I did the restore.

[blazemonger]

@Arishtat

 

A crash report generated by the game does not imply the game is at fault. While the game may crash, the cause may well be due to a failure with another component in your computer.

Also, you do not 'own' the product. You pay for a license to use it and by requesting a refund you would actually void that license. The refund is a matter between you and Steam and as far as FeelThere goes, to my understanding, you do currently not have a valid license to use the program and they have no obligation to support you. That they make the effort nonetheless should tell you something.