Registration details not valid

[Jakub Kolar]

Today I have bought FSUIPC7, but even if I copy paste all the required information directly from the simMarket I still get the registration detail not valid message. 

My simMarket order number is 2995958

[John Dowson]

Hi Jakub,

I think there may be issues due to the non-ascII letters in your name, and the password verification cannot understand unicode characters.
I will message you a key file to use shortly.

John

[bjratchf]

I'm actually having the same problem- trying different permutations of copy/pasting from simmarket, to manually typing in. FSUIPC doesn't like my registration details somehow. 

 

WIDEFS order on simmarket was 787824

FSUIPC7 order is 2525549

 

[John Dowson]

7 hours ago, bjratchf said:

I'm actually having the same problem- trying different permutations of copy/pasting from simmarket, to manually typing in. FSUIPC doesn't like my registration details somehow. 

WIDEFS order on simmarket was 787824

FSUIPC7 order is 2525549

I have verified your details for your FSUIPC7 license and they validate just fine here. The WideFS order number doesn't exist, and I cannot see a WideFS order/purchase with your email (only FSUIPC6 and FSUIPC7 orders are associated to your email address).

There are only two reasons why your key won't validate:
   1. you are entering them incorrectly
   2. your VC++ redistributables are not installed or are out-of-date.

For 2., please see the provided Installing and Registering FSUIPC7 document, under Invalid Key Problems.

For the WideFS license, please verify the order number. You can also PM me your purchase email (please do not post your key details!).

[Zatoichi]

Bought from Sim Market (opened ticket with them) but it says the info is not valid.

[John Dowson]

5 hours ago, Zatoichi said:

Bought from Sim Market (opened ticket with them) but it says the info is not valid.

Please see the provided documentation - in the README.txt the section Problems installing or registering FSUIPC7 and in the Installing and Registering FSUIPC7 pdf the section Invalid Key Problems.

John

[Zatoichi]

Thanks!

 

[Zatoichi]

Copied and pasted info. Read the documentation.

Still says Invalid?

 

[John Dowson]

Did you update your VC++ redistributables, as the documentation states? If not, please do that. If you have done that, please let me know your SimMarket order number and I will check them here (do not post your key details!).

John

[John Dowson]

Please do not create more posts on the same topic. I have deleted your other post.

[Zatoichi]

When you use simMarket's copy and paste it copies 9 characters. 

I manually added the other 3 and it worked. 

Thanks!