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Posted

Hi!

could anyone tell me how long it takes before you get the license key from simmarked? I payd for it two hours ago. is it normal to wait this long?

I got the mail after a few minutes, but there was no key in the mail.

only a link to my account at simmarked. no key there either.

regards

Bjørn Erik Henriksen

Posted

Simmarket sends the registration details to Pete who generates the keys by hand.

As Pete is a human being who needs to go out from time to time (food, sleep, etc) it can take a while.

Posted
Simmarket sends the registration details to Pete who generates the keys by hand.

As Pete is a human being who needs to go out from time to time (food, sleep, etc) it can take a while.

Actually, that's not quite true. I do the freebie ones for those who donated enough. That's been enough to inundate me. I'd never make a good shop keeper!

But the folks at SimMarket are human as well, and they cannot operate 24 hours a day. I think they do guarantee turn-round within 24 hours, so the time to complain is after 24 hours -- there's an email address there to deal with that I believe.

Regards,

Pete

Posted

Thanks for the answers. I`m not going to complain yet, but i just needed to know if it was normal.

regards

Bjørn Erik Henriksen

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