WF442 Posted July 29, 2003 Report Posted July 29, 2003 Hi! could anyone tell me how long it takes before you get the license key from simmarked? I payd for it two hours ago. is it normal to wait this long? I got the mail after a few minutes, but there was no key in the mail. only a link to my account at simmarked. no key there either. regards Bjørn Erik Henriksen
jwenting Posted July 29, 2003 Report Posted July 29, 2003 Simmarket sends the registration details to Pete who generates the keys by hand. As Pete is a human being who needs to go out from time to time (food, sleep, etc) it can take a while.
Pete Dowson Posted July 29, 2003 Report Posted July 29, 2003 Simmarket sends the registration details to Pete who generates the keys by hand.As Pete is a human being who needs to go out from time to time (food, sleep, etc) it can take a while. Actually, that's not quite true. I do the freebie ones for those who donated enough. That's been enough to inundate me. I'd never make a good shop keeper! But the folks at SimMarket are human as well, and they cannot operate 24 hours a day. I think they do guarantee turn-round within 24 hours, so the time to complain is after 24 hours -- there's an email address there to deal with that I believe. Regards, Pete
WF442 Posted July 29, 2003 Author Report Posted July 29, 2003 Thanks for the answers. I`m not going to complain yet, but i just needed to know if it was normal. regards Bjørn Erik Henriksen
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