Registration Problem

[flynby]

I am using Win 10 and P3D v4.5.  I want to register my FSUIPC 5 but I keep getting a rejection stating the password is no good.
From simMarket:
Today at 11:33AM 3/18/2020
Your Support Ticket was updated:
your key is valid for any 5.x version so only an input error at your end can cause the validation to fail. if you require further help please contact the vendor in his support forum.  I copy and paste after installing as administrator.  Everytime, I get the same message:  This key is not valid.  So who do I need to get in touch with to correct problem?  I copy off the sales receipt. Appreciate any help.

 

[John Dowson]

Could you PM me your key details (ie. copy your registration/purchase email from SimMarket, do not post them publicly) and I'll check them for you.

John

[flynby]

I tried 3 times.  Please let me know if you got anything.

[John Dowson]

No, I've not received anything....How are you doing this?

Just forward your registration email to me at jldowson@gmail.com.

John

[flynby]

[John Dowson]

There is no '.' after .com - remove that!

 

[sififo]

Hello,

I am having problem registering as well. just installed P3DV4 on the same computer, same drive where my FSXis, tried to register the FSUIPC and WS as well (I have separate key for both) with the old credentials, but won't let me register. I copied the key from my Simmarket account. those are the keys for FSUIPC4 and WS.

What should I do?

Thank you,

Las

[Pete Dowson]

19 minutes ago, sififo said:

I copied the key from my Simmarket account. those are the keys for FSUIPC4 and WS.

What should I do?

It isn't only the Key you need to copy over. Do the same for your name and email. All three parts MUST be exactly as notified for your registration! They are entwined!

99.9% of ALL these registration problems are down to folks either mistyping their names or using a different form. And it doesn't matter whether your email has changed, it is the one you registered with, the one in the Key notification, which is the one you should be using.

The Keys are automatically generated, they are not made with any human intervention, so the only problems really, and which very seldom arise, are those where the user has unsupported (non-ASCII) characters in their names (emails are okay in this respect as email servers don't like non-ASCII character in the email address either).

Pete

 

[sififo]

Hi Pete,

Thank you so much for the quick reply, much appreciate it. I have copied over everything exactly as you said but still no avail.

Still getting the invalid Key message.

Las

[John Dowson]

Las: the key you copied is for FSUIPC4, for FSX,  not FSUIPC5 for P3Dv4. The key is therefor not valid. FSUIPC5 is a different product than FSUIPC4 and requires a new key.

There are so many topics covering this problem. Please check first before posting.

John

 

[sififo]

Hi John,

Thank you, sorry to bother.

Las

[John Dowson]

No bother 😉

[Axel44]

Hello,

I just downloaded FSUIPC6 for P3D V5 and enter all registration infos but when I start my sim and look at the FSUIPC window, it say that I'm not registered

Any help ?

Thanks

Axel

[John Dowson]

19 hours ago, Axel44 said:

Any help ?

Did you click the Register button after entering your details? If not re-install and do that,
If you did that, what did the pop-up say?

John