Antonio Mogavero Posted March 25, 2021 Report Share Posted March 25, 2021 (edited) I bought both real traffic and real color for Tower!3D Pro a while back. Windows released an update that destroyed my computer and I had to re-install windows which deleted everything I had. Do I have to buy this again, or is there a way to obtain the original copies of this addon that I already bought? Edited March 25, 2021 by scoobflight Clarify subject line to reflect question Link to comment Share on other sites More sharing options...
scoobflight Posted March 25, 2021 Report Share Posted March 25, 2021 When did you purchase RC and RT? You have the email for downloading Tower but not the emails for RT and RC? Link to comment Share on other sites More sharing options...
Ethan W Posted March 25, 2021 Report Share Posted March 25, 2021 I also have this same problem. I decided I wanted to play T3d Pro after a while so I downloaded KIAD and its real color package in its correct place. I already had RT installed long before but it needed to be updated. I don't have the email receipt for RT since I got it over 2 years ago but I do have the original installer for RT v17. I read on the steam forum that you needed to uninstall it and reinstall it, so I did that except the reinstaller needs a product key/code which I don't have. Link to comment Share on other sites More sharing options...
scoobflight Posted March 25, 2021 Report Share Posted March 25, 2021 27 minutes ago, Ethan W said: I don't have the email receipt for RT As you purchased two years ago and if purchased from feelThere contact BMTmicro with as many of the purchase details (ie, purchase email, purchase date, credit card used) and explanation of the issue - service@bmtmicro.com or call 800-414-4268 (USA/ Canada) / +1 910- 792-9100 (international customers) Link to comment Share on other sites More sharing options...
Ethan W Posted March 25, 2021 Report Share Posted March 25, 2021 I believe I purhcased it from atcsuite, so should I still email that same addess? Link to comment Share on other sites More sharing options...
scoobflight Posted March 25, 2021 Report Share Posted March 25, 2021 52 minutes ago, Ethan W said: I believe I purhcased it from atcsuite, so should I still email that same addess? ATCSuite = feelThere. Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted March 26, 2021 Report Share Posted March 26, 2021 Please just forward your requests to feelthere.zendesk.com 🙂 Link to comment Share on other sites More sharing options...
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