FredJohnson Posted December 2, 2021 Report Share Posted December 2, 2021 Good evening, I've only tried two gates so far, D5 and D10. The jetways don't extend all the way out to the aircraft. Thanks Link to comment Share on other sites More sharing options...
FredJohnson Posted December 10, 2021 Author Report Share Posted December 10, 2021 This happened again last night at gate C26. Should I just have the passengers jump across? Wondering if this is the same behavior at all FeelThere MSFS airports? Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted December 13, 2021 Report Share Posted December 13, 2021 Can you please try with one of the default airplanes? Link to comment Share on other sites More sharing options...
FredJohnson Posted March 17, 2022 Author Report Share Posted March 17, 2022 Unfortunately, the same result with the stock A320 Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted March 17, 2022 Report Share Posted March 17, 2022 Please let us know where did you buy the airport so we can make sure they have the latest version. Link to comment Share on other sites More sharing options...
FredJohnson Posted March 18, 2022 Author Report Share Posted March 18, 2022 I purchased directly from you guys through BMT Micro. I've received no notification of any update. I re-downloaded again from my original e-mail and the problem remains. Link to comment Share on other sites More sharing options...
R_Tosh Posted March 20, 2022 Report Share Posted March 20, 2022 Hi @FredJohnson, first, I am sorry this has taken so long to address! We will fix these issues and have an update for you this week for KLGA. We will use custom jetways in the update that are longer than the default asobo ones so this will not happen again. The version that will include these fixes will be v1.7.0. v1.6.0 was the previous update done Jan 25 so this is most likely the one that you currently have. Edit - Update complete March 27 2022: The new jetways have been added to the airport and will be included in the next update. All jetways have been verified and they all reach the aircraft. The jetways also have animated doors that open once the aircraft door opens 🙂 Please look for an update email or check the source that you downloaded it later this week. It may take a few days to upload and become available. 1 Link to comment Share on other sites More sharing options...
daan_vb Posted April 13, 2022 Report Share Posted April 13, 2022 Hi, has this update been released? I bought KLGA during the sale a couple of weeks ago and I was only offered v1.5.0 I’ve tried the download link again today and it’s still v1.5 Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted April 14, 2022 Report Share Posted April 14, 2022 Who did you purchase from? Link to comment Share on other sites More sharing options...
daan_vb Posted April 15, 2022 Report Share Posted April 15, 2022 On 4/14/2022 at 8:09 AM, FeelThere Ariel said: Who did you purchase from? I purchased from the Feelthere website. The link I have came from BMTMicro. Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted April 19, 2022 Report Share Posted April 19, 2022 Please send us a message to our feelthere.zendesk.com email support and we`ll get these links updated. Link to comment Share on other sites More sharing options...
daan_vb Posted April 23, 2022 Report Share Posted April 23, 2022 On 4/19/2022 at 7:00 AM, FeelThere Ariel said: Please send us a message to our feelthere.zendesk.com email support and we`ll get these links updated. Thanks Ariel, I have submitted a ticket on the Zendesk Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted April 24, 2022 Report Share Posted April 24, 2022 Thank you! Link to comment Share on other sites More sharing options...
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