PHC Posted June 30, 2022 Report Share Posted June 30, 2022 Just bought KRDU through ORBX Central. I've observed several issues with floating buildings and also with Jetways not being connected to the terminal. Are updates in preparation? And how are the updates provided through ORBX Central (since I did not purchase through the MSFS Marketplace). Thanks in advance. Link to comment Share on other sites More sharing options...
scoobflight Posted June 30, 2022 Report Share Posted June 30, 2022 The latest release version is 1.7. Contact Orbx about their download being out of date. Link to comment Share on other sites More sharing options...
PHC Posted July 2, 2022 Author Report Share Posted July 2, 2022 How do I do that? The "Support" option for the KRDU scenery in ORBX Central sends me directly to this forum, on forum.simflight.com I see no link to contact ORBX directly Link to comment Share on other sites More sharing options...
PHC Posted July 2, 2022 Author Report Share Posted July 2, 2022 Also, does version 1.7 fix the problems shown in my original post? Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted July 3, 2022 Report Share Posted July 3, 2022 Hi @PHC did you purchase FeelThere`s version? Link to comment Share on other sites More sharing options...
PHC Posted July 3, 2022 Author Report Share Posted July 3, 2022 Yes. Through Orbx Central. Orbx Central support button for KRDU takes me here, to this forum. Link to comment Share on other sites More sharing options...
scoobflight Posted July 3, 2022 Report Share Posted July 3, 2022 16 hours ago, PHC said: I see no link to contact ORBX directly You need to contact Orbx through _their_ customer service link. Try looking at Orbx contact page or FAQ on their main www-site. Orbx hasn't updated their server with the latest release of the airport. feelThere rolled the update out to the distributors and it is up to the resellers to update their servers. Link to comment Share on other sites More sharing options...
R_Tosh Posted July 6, 2022 Report Share Posted July 6, 2022 Hi @PHC, this is unrelated to the most recent version of our scenery. We have discovered elevation issues at our US airports with the recent USA update and we are working to fix them. The most recent game update included better photogrammetry and elevation data that overwrote our terraforming polygons so it needs to be fixed on our end. Link to comment Share on other sites More sharing options...
PHC Posted August 6, 2022 Author Report Share Posted August 6, 2022 So, I now have the KRDU v1.8 update, and the elevation issues have been fixed. Thanks. On the other hand, the jetways not being connected to the terminal is still there... See my original screen shots. Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted August 9, 2022 Report Share Posted August 9, 2022 Relaying to devs. We`re taking a look. Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted August 9, 2022 Report Share Posted August 9, 2022 The jetway issue isn't our issue, it's a common problem with the game. The only thing that seems to fix it is reloading the scenery - starting from another gate or restarting the game. https://forums.flightsimulator.com/t/broken-jetways-at-some-airports/469643/8 Link to comment Share on other sites More sharing options...
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