REPORTING TOWER!3D PROBLEMS

[FeelThere 256]

Dear Folks,

 

If you experience any issue with Tower!3D please make sure to run tower3d.bat if you have any problem then it will create a log file. We need it for each report. Without it, we can't look into the reported problem.

Thank you

Vic

[FeelThere 256]

Please open a new topic for the issue and submit the required log.

[FeelThere 256]

Please do not post problems in this topic. We will remove them.

[elusivenapkin 0]

Where is the log file that the .BAT generates? I only see an output_log file which was not created when I ran the .bat.

[scoobflight 59]

i have removed, hidden, all posts requesting support in this thread. create a new thread in the forum!

[FeelThere 256]

Log file not bat file. Please open a new topic to report a problem not here in the generic one.

[707FAN 48]

To FeelThere crew

 

On 5/31/2016 at 4:09 PM, FeelThere said:

If you experience any issue with Tower!3D please make sure to run tower3d.bat if you have any problem then it will create a log file. We need it for each report. Without it, we can't look into the reported problem.

Just to clarify & for newbies & those with bad memories.

When should you run the .bat file?

1. before staring Tower3D, or

2. After finishing a session before exiting the app down,or

3. After exiting the app down. (I suspect this is too late )

Does it generate a .log file & is this what is needed for analysis

Please don't shoot me down on this as it is not crystal clear & by other posts not all are clear on the proper procedure for generating the report file.

Also after generating the file & sending it off. Should one delete the file in preparation for a new file if needed.

Kev M

 

 

[FeelThere 256]

Kev,

 

Always after the problem happens. The log file is re-generated after launching the bat file. So if you restart the game, your previous data is lost.

 

Vic

[707FAN 48]

Thanks Vic

Just for info, I am having a problem at KLGA  with A/C exiting rwy 4 at F & not going any further. I might have solved it locally but if not so, I will generate a .log file & post it in a separate subject

Kev M

[dlanor 0]

Removed. This is not a topic to report bugs.

error.zip

[fleanbilly 0]

EDIT: REMOVED

This is not a topic to post reports. It's about HOW to post them.

[aviator87 0]

Where can I find tower3d.bat?

[prankenstien 0]

REMOVED
Please read the second post in this topic.