scoobflight

these sub-forums are for feelThere developed product support. i'm assuming you made the above noted product purchase from feelThere. please contact us directly using the following link - http://feelthere.com/productfaq.html --

try and complete uninstall and reinstall. be sure you go though the FS files to assure that all references of the plane are removed after the install before begining the new install.

Jerry: feelThere had nothing to do with the evolution.

did you approve the guages, when FSX prompted, when installing?

quoting this sub-forum's FAQ -

Skully: do you say 'nine' or 'niner'? --

what is 'this'? Tower 2011? TRACON 2012? please see forum rules about posting - http://forum.simflight.com/topic/76165-forum-rules-please-read-first/ also, which traffic file are you using? default, or 'real traffic' or shared? --

Q. The displayed distance to/from airports is incorrect. A. MAP! displays distances in kilometers (km) and miles (m) ... not nautical miles (nm). Q. I have the original release version of MAP!. Should I uninstall this before installing MAP! network edition? A. feelThere recommends that you uninstall all prior installations of MAP! (ie, the non-network edition) before using MAP! network edition. Q. The flight time and distance to/from airports is incorrect. A. MAP!'s shown value for flight time and distance are based upon the flightplan loaded into FS's flightplanner. There may be differences between MAP!'s display and predictions shown on an aircraft's primary navigation device. Q. The route the aircraft is going to fly is just a curved line. A. MAP! shows the great circle route between the aircraft icon and destination airport. The sold line following the aircraft icon is the actual route flown. Q. The local departure and arrival times are incorrect. A. MAP! receives local time information from FS. See the Departing and Arrival Airport Timezones section in the manual. Q. The screen showing the aircraft icon over the world map does not display. A. Both the host and client computers must have 2GB of RAM in order to display the world map's large graphic file. Q. I use PMDG aircraft and I can't see the MAP! display. A. Some users of Precision Manuals Development Group (PMDG) aircraft report MAP! displays behind the D2 cockpit panels. If you experience this problem the line of code noted below needs to be added to the MAP! section of the aircraft's panel.cfg: [Window**] background_color=16,16,16 size_mm=600,450 window_size_ratio=1.0 position=2 visible=1 ident=12012 zorder=110 gauge00=EFinfo!FINFO, 0, 0, 600, 450 gauge01=EFinfoH!FPL, -20, 0, 10, 10 gauge02=EFinfoH!FPL2, -20, 10, 10, 10 NOTE: the added code is the zorder line. Q: How do I re-download the product? if you did purchase from feelThere you need to contact BMTmicro with purchase information (date, creditcard, email address) - call 800-414-4268 (USA/Canada) / +1 910-792-9100 (international customers). once you collect your installer burn it to a disk and write the key-code on the disk (top, not the 'read side').

Q. where is the manual? A. OS 'START' menu : All Programs : feelThere : ERJ Q. the autopilot is on, but the ERJ isn't following the flightplan. A. confirm you have set the primary navigation source as FMS on the DCP. if the navigation source is the FMS the indications on the PFD compass rose will be purple. Q. the autopilot is on, but the ERJ isn't following the NAV radios. A. confirm you have set the primary navigation source as the navigation rados by pressing the NAV button on the DCP. if the navigation source is the radios the indications on the PFD compass rose will be green. Q. the aircraft isn't holding airspeed when in level flight or descent (etc.) A. there is no autothrottle system on the ERJ. you, the pilot, must adjust the thrust setting to maintain airspeed during level flight and descent. Q. i'm trying to takeoff and i can't get the throttles to move A. release the throttle lock on the center pedestal. Q. the FADEC system isn't controlling thrust during takeoff and climb. A. the FADEC logic works only when your FS throttle lever are moved FULL FORWARD. Q. how do i review the flightplan on the MFD? A. Along the bottom of the MFD bezel click the RTN button to display SPDS and JSTK options. Click JSTK button to display the SKP and RCL options. Use the SKP and RCL buttons to move around your route. Q. i REALLY don't want to manage thrust when at cruise altitude. A. there is a 'cheat' that will allow FS's autopilot to control the indicated airspeed (IAS) during level flight and only after you are at an estabilished the cruising speed. to activate the cheat use the keyboard shortcut of SHIFT+R. DO NOT USE THIS CHEAT DURING TAKEOFF, CLIMB, DESCENT, APPROACH OR LANDING. Q. the engines will not start A. the APU must be on, and the APU bleed button in the open position (illuminated). Q. i can't turn the engine start knobs. A. open the safety covers with a right-mouse-button click. Q. the FMS will not load a saved FS flightplan. A. the FMS does not read FS flightplan files. the FS flightplan must be in active FS memory before pressing the FMS LSK to LOAD FS FPL. Q. i don't know the correct v-speeds for landing and takeoff. where are the speedcharts? A. the simulated ERJ includes an autocalculate feature for the v-speeds. use the bezel buttons below the MFD to set the v-speeds (see also manual pages 20 and 39). Q. when passing the TOD point the ERJ doesn't descend. A. the ERJ's FMS cannot control the verticle profile (VNAV) of the plane. all verticle profile information in the flightplan, MFD map and PFD are advisory. you must choose and activate the appriopriate 'vertical' profile using the FLC, SPD and VS buttons/knobs on the FGC. Q. how do i update the AIRAC database? A. updates can be purchased from navigraph.com. you may also update the AIRAC using the feelThere common database editor available at www.feelthere.com/2005/downloads.html Q. where is the paintkit? A. the paintkit will be made available shortly. the release will be announced in the support forum and on feelThere's web-site. NOTE: the paintkit will be released 'as is' and without support. Q. my FS 'frame-rates' aren't so good. A. use the ERJ Configuration Utility to adjust the panel gauges refresh rates and graphics (see also manual pages 7 and :cool:. Q. the co-pilot isn't making callouts during takeoff A. you must set the v-speeds in the MFD and click the TOGA 'cheat spot' in the FGC (see also manual pages 15, 20, 39 and 40). Q. when i turn the knob on the MFD the flightplan map range doesn't change. A. when the weather radar is functioning map range on the MFD is controlled using the range select buttons on the weather radar control panel (manual pages 58 and 59). Q. the weather radar isn't working A. confirm that the MFD is in MAP MODE the weather radar gauge is activated using the ERJ Configuration Utility and FSUIPC is installed (see manual pages 3, 5, 58, and 59). Q. how do i see the VC cabin? A. see manual page 5. Q. why is there no information in the flight info window? A. the FMS must be programmed with a departure and arrival airports. Q. why don't i see a world map in the flight info window? A. the flight info window is similar to, but not the feelThere product MAP!. see the following link for information about the MAP! addon: http://www.feelthere.com/2005/map.html Q: How do I re-download the product? A. if you did purchase from feelThere you need to contact BMTmicro with purchase information (date, creditcard, email address) - call 800-414-4268 (USA/Canada) / +1 910-792-9100 (international customers). once you collect your installer burn it to a disk and write the key-code on the disk (top, not the 'read side').

Q. where is the manual? A. OS 'START' menu : All Programs : feelThere : E-jet Q. the autopilot is on, but the E-jet isn't following the flightplan. A. confirm you have set the primary navigation source as FMS on the GP/DCP. if the navigation source is the FMS the indications on the PFD compass rose will be MAGENTA (ie, purple). Q. the autopilot is on, but the E-jet isn't following the NAV radios. A. confirm you have set the primary navigation source as the navigation rados by pressing the NAV button on the GP/DCP. if the navigation source is the radios the indications on the PFD compass rose will be GREEN. Q. the FADEC system isn't controlling thrust during takeoff and climb. A. the FADEC logic works only when your FS throttle lever are moved FULL FORWARD. Q. how do i review the flightplan on the MFD? A. set the MCDU to show the active flightplan by pressing the FPL key. use the MCDU knob to move through the waypoints on the MFD. after reviewing the plan be sure to set the viewed plan to the first/current waypoint or the MFD will remain in 'flightplan preview mode'. Q. the engines will not start A. the APU must be ON. the E-jet systems are automatic and the bleed valves will open and close as needed to provide starting pressure to the correct engine. do not adjust the bleed buttons on the overhead panels ... follow the BLACK PANEL procedure and leave all buttons unlit (black). Q. i can't turn the engine start knobs. A. open the safety covers with a right-mouse-button click. Q. the MCDU will not load a saved FS flightplan. A. the MCDU does not read FS flightplan files. the FS flightplan must be in active FS memory before pressing the FMS LSK to LOAD FS FPL. (see manual page 46) Q. when approaching KRDU for landing the FMA displays 'BC', not 'APPR1 ONLY' and autopilot does not follow the glideslope. A. you missed a step on page 75: while approaching Raleigh-Durham International 'Open the MCDU RADIO page. Enter the ILS feq for runway 23R, 111.7, into the SCRATCHPAD and press the LSK 3L to turn radio NAV1.' Q. when passing the TOD point the E-jet doesn't descend. A. you must set the guidance panel ALT knob for the lower altitude to 'allow' the FMS to descent. Q. how do i update the AIRAC database? A. updates can be purchased from navigraph.com. you may also update the AIRAC using the feelThere common database editor available at www.feelthere.com/2005/downloads.html Q. when using the HUD for landing the symbolic runway is not aligned with the airport runway. A. The orientation of the runway indication is dependent on correct ILS course setting, aircraft alignment on the LOC, and the plane's heading. Incorrect settings or aircraft orientation will result in the symbolic runway being miss-aligned with the airport runway. this simulation performance and limition are representative of the real-world E-jet capabilities. Q. where is the paintkit? A. the paintkit will be made available shortly. the release will be announced in the support forum and on feelThere's web-site. NOTE: the paintkit will be released 'as is' and without support. Q. my FS 'frame-rates' aren't so good. A. use the E-jet Configuration Utility to adjust the panel gauges refresh rates and graphics. Q. the co-pilot isn't making callouts during takeoff. A. you must set the v-speeds on the MCDU TAKEOFF page and click the TOGA 'cheat spot' in the guidance panel. Q. APPR1 ONLY appears on the FMA ... what am i doing wrong? A. the E-jet is telling you that you have the aircraft configured for a CAT I ILS landing. see details on the autopilot landing modes beginning on manual page 54. Q. the weather radar isn't working A. #1 - confirm that the MFD is in MAP MODE. for weather to show in the PFD the compass rose must be in arc mode. A. #2 - just because there are clouds doesn't mean there will be rain to be shown by the radar simulation. There is no direct way to collect weather information from FS. the gauge makes assumptions based upon the data available. A. #3 - be sure you have activated the gauge using the Ejet's Configuration Utility Q. the weather radar only shows a test pattern A. the gauge requries the FSUIPC utility. the freeware version, payware version not required, can be downloaded at - http://www.schiratti.com/dowson.html be sure to download and install the correct version for your FS. Q. how do i see the VC cabin? A. see manual page 11. Q. 'no flightplan' displays on the MAP! screen even though i programmed the MCDU. A. MAP! does not read the MCDU flightplan. you need to set a flightplan using the FS flightplanner. Only a departure and arrival airport are requred (see manual page 10). Q. the local time information is incorrect on the MAP! screen. A. MAP! uses FS's time engine to display local and Greenwich Mean Time (GMT), also know as Coordinated Universal Time (UTC). FS isn't correct in some situations. See manual page 10 and 11 for solutions. Q. in FSX the aircraft has black/blank screens, even with battery switches on, and black/non-transparent cockpit windows. A. confirm you have installed FSX SP2. the aircraft will not function properly without SP2 installed. Q. how do you adjust the range settings on the MFD? A. put the mouse pointer in MFD and position until the range number in bracketed by "[]". use the mouse-wheel to increase/decrease displayed range. Q. what formats are allowed when entering data into the FMS? (ie, waypoints, Latitude/Longitude, Radials, etc.) A. review manual beginning on page 118. Q. How do I scroll the status pages? A. use the mouse scroll wheel. Q. how do i get the HDG sync, IAS/Mach, ALT SEL feet/meters, and set standard pressure knobs to work? A. you need to press the middle button on your mouse. most mice allow the scroll wheel to be pressed (in addition be being rolled ) Q. how do i view the co-pilot's PFD (PFD 2) in 2D mode? A. using the FS menu: Views->Intrument Panel-> PFD 2 menu. FYI: doing this will allow you to set the NAV2 course. Q. weather radar isn't working in VC view. A. first turn on the radar and let run through the test display before switching to VC. Q. the buttons on the Glareshield Panel/Guidance Panel have no backlighting. A. these buttons being illuminated when ON is an option one must order from Embraer. the aircraft feelThere used when creating the simulation did not have 'button lights'. the selected mode(s) are announced on the FMA above the PFD. Q. the navigation/position, logo, taxi, takeoff lights don't come on. A. the aicraft must be powered by the APU for the external lights to function. OR ... when stopped, parking brakes ON and the GPU powering the aircraft. Q. my panel looks like this: A. you have a faulty or damaged install of FSX's SP1 and/or SP2. Q. can i use FS's default autopilot for altitude hold as mentioned in the manual on page 8? A. no, the reference to the FS autopilot being an option on the Preferences tab of the configuration utility is an error. the FS autopilot cannot be used to control the Ejet. Q: How do I re-download the product? A. if you did purchase from feelThere you need to contact BMTmicro with purchase information (date, creditcard, email address) - call 800-414-4268 (USA/Canada) / +1 910-792-9100 (international customers). once you collect your installer burn it to a disk and write the key-code on the disk (top, not the 'read side').

Q. What is the feelThere LE Level of Simulation? A. Sometimes you just want to fly, or you are new to flight simulation, and don't wish spend 30 minutes preflighting an aircraft. Maybe today you don't want to spend much effort to create a flightplan and programming a flight management computer. feelThere LE aircraft are designed to be detailed enough to immerse you in the simulation experience and quickly get into the air from power-up to takeoff. Many systems are modeled, just not every system. You will find the level of detailed is greater than any flight simulator default aircraft. The systems that are modeled behave correctly; or are only slightly simplified. LE aircraft are designed for fun … which is the point for playing Microsoft's Flight Simulator. Q. Where is the APU start/stop switch/button? A. there is no APU on the Phenom 100. the aircraft is run off battery power or a GPU. the phenom uses only battery/GPU power for engine start. (just like the real aircraft) Q. where is the red beacon switch? A. there is no red beacon switch on the Phenom. when you begin the engine start sequence the red beacon comes on automatically. the red beacon will turn off when both engine start knobs are in the OFF position. (just like the real aircraft) Q. how do i engage engine reverse thrust? A. the Phenom's engines do not have reverse thrust. (just like the real aircraft) Q. how do i change the autopilot's primary navigation source? (ie, go from GPS to NAV1 radio) A. press the PFD's CSI softkey to cycle through the primatry navigation source modes. Q. how do i make the PFDs and MFD screens larger? A. The main panel screens can be enlarged by a right-mouse-button click. To reduce the display click again with a right-mouse-button. Q. how to i program VNAV information into the FMS? A. the Phenom is a 'LE' product and does not simulate all systems. Please review the manual sections that cover the use of the FLC, ALT, VS and VNAV autopilot buttons on how to use aircraft's vertical navigation modes. Q. i use FSX and the plane is black and the panel doesn't correctly display. A. the Phenom requires that FSX is updated to SP2. the Phenom will not work correctly unless FSX sp1 & sp2 are installed. Q. How do i use/program the FMS/GPS? A. the Phenom is a 'LE' product and does not simulate all systems. The aircraft is programmed to use the default FS GPS to simulate a limited FMS. please review the manual for information about the interface between the panel and the FS GPS. for more information about the default GPS see the FS 'LEARNING CENTER'. Q. I can't enter a new waypoint into the flightplan using the FMC's keypad. A. the Phenom is a 'LE' product and does not simulate all systems. The aircraft is programmed to use the default FS GPS to simulate a limited FMS. please review the manual for information about the interface between the panel and the FS GPS. for more information about the default GPS see the FS 'LEARNING CENTER'. Q. how do i silence the 'caution/warning' alarm? A. press the PFD's far right softkey. Q. during takeoff the co-pilot doesn't say 'V1, rotate, etc.' A. after setting the takeoff v-speed on the PFD, and just prior to taking off you must press the 'cheat button' on the glareshield (the silver speaker grill just above the autopilot's ALT button). Q. when i resize the MFD display the map size isn't changed. A. this is a limitation of the FS default GPS. once you re-size the MFD you then need to resize the GPS map display. Q. where is the autobrakes knob? A. the Phenom doesn't have autobrakes. (just like the real aircraft) Q. where are the spoiler controls? A. the Phenom doesn't have spoilers. (just like the real aircraft) Q. there are no liveries with aircraft registration numbers. A. the registration numbers were removed because of copyright concerns. Q: How do I re-download the product? A. if you did purchase from feelThere you need to contact BMTmicro with purchase information (date, creditcard, email address) - call 800-414-4268 (USA/Canada) / +1 910-792-9100 (international customers). once you collect your installer burn it to a disk and write the key-code on the disk (top, not the 'read side').

NOTICE: All suspected 'bug' reports must be reproducible. please outline the steps EXACTLY so that feelThere can duplicate the fault. For details on submitting a suspected 'bug' see this thread - http://forum.iemit.com/Default.aspx?g=posts&m=30888 Q: I just got the game and hitting the START button wont start the game A: You must select a runway in order to start the simulator Q. The game crashes or freezes during startup. A. You must have you computer set to use English (US). For additional details see - http://forum.iemit.com/Default.aspx?g=posts&t=5534 Q. There is no sound when aircraft pilot's contact tower or read-back commands. the text shows in the Command Screen, and the games works ... just no sound. A.For the virtual pilots to speak you must have Creative Labs openAL installed. Many operating systems come pre-installed with this utility. To check go to your computer's control panel and look Speech. Open the application and confirm that you have a Text To Speech tab. If you don't have openAL, download the OpenAL Installer for Windows (filename: oalinst, 577K) - http://connect.creativelabs.com/openal/Downloads/Forms/AllItems.aspx Q. All the AI pilots say is, "Bla bla bla bla." A. You have selected a voice that is not correctly configured. Choose a different voice option on your computer's Speech control panel. Q. I have a microphone but TOWER! will not recognize my voice and issue commands to the planes. A. Microsoft Speech application programming interface (API) is required if you want to command the virtual pilots using the game's voice recognition system. Some winXP, many VISTA, almost all win7 operating systems come with Speech pre-installed. To check go to your computer's control panel and look for Speech. Open the application and confirm that you have tab for Speech Recognition. If you don't have Speech API, download and install SpeechSDK51.exe (68.0MB) - http://www.microsoft.com/downloads/en/details.aspx?FamilyId=5E86EC97-40A7-453F-B0EE-6583171B4530 Q. I have microsoft's SPEECH SDK installed, but the game doesn't recognize me commands. A. It is recommended that you train the speech recognition engine at least three times. SPEECH can be trained multiple times. the more you train the utility the better it becomes at understanding your voice. The manual contains www-links to detailed instructions on installing and training SPEECH. REMINDER: TOWER only recognizes English, the international language of traffic control. Q. I have trained the SPEECH SDK and Tower! 2011 still does not recognize my command. A. You must have you computer set to use English (US). For additional details see - http://forum.iemit.com/Default.aspx?g=posts&t=5534 Q. I use the shortcut keystrokes to issue commands and the AI pilots keep saying 'unable' or 'say again'. A. Check the following - are you entering a space between all command words? bad code: FRT123 AFTER DEPARTURE FLY HEADING 250DEGRESS CLEARED FOR TAKEOFF. <-note there is no space between 250 and DEGREES you are sending an instruction that the the AI pilot cannot perform. ie. plane landing at KLAX - FRT456 CHANGE TO RUNWAY 24 LEFT when the pilot is approaching to land on runways 25. Q: How do I re-download the product? if you did purchase from feelThere you need to contact BMTmicro with purchase information (date, creditcard, email address) - call 800-414-4268 (USA/Canada) / +1 910-792-9100 (international customers). once you collect your installer burn it to a disk and write the key-code on the disk (top, not the 'read side').

Dear Customers, We collected some information based on yor feedback and we wish to give you this checklist to make sure you can enjoy Tower! 2011 as soon as possible. Please follow these steps: make sure to install the game as admin install openAL from the installer go to your Speech menu (under control panel) and set it to English US if you have a non English Windows and can't install a language pack please refer to this post: http://forum.simflight.com/topic/76183-hint-for-non-english-os-versions/ **this step is unsupported by feelThere *** train the Speech profile about 3 times to make sure your computer understands you (takes about 5-20 minutes and you can do this even before you buy the software) launch the game as admin. If it fails: After installing everything as it says in the manual and training your PC for speech recognition... open up Speech Recognition in Control Panel... UNCHECK "enable voice activation" Now go to the Text to speech tab - then click on the ADVANCED button. I selected "use preferred audio output device" for text to speech output. Make sure you have a name in Voice Selection - mine says Microsoft Anna - English (United States) Then most important... REBOOT your computer! After rebooting, go back into Speech Recognition and click on "Start Speech Recognition." Then, start the game and it should work. If it still fails: try a speech install like this: http://www.mediafire.com/?9r23an43gq3fng3 if your win install is not contains the speech engine, it will helps, if you have a microsoft speech problem **this step is unsupported by feelthere***If you still can't launch the program please post a screenshot of your Speech window and attach your Tower.log

If you wish to connect Tracon! 2012 to Tower! 2011 you need to run the very same add-ons on both computer including Real Traffic (both Tracon and Tower must use the Tracon version of Real Traffic). Tower! 2011 multiplayer customers will receive a free of charge update to their product (we will announce how to obtain it). Install this patch ONLY if you wish to run Tower! 2011 with Tracon! 2012. There are no functionality upgrades however you will loose all your settings and all add-ons will be required to reinstall! Some airport add-ons will trigger a warning window that can be disregarded. However in order to connect Tower! 2011 multiplayer to Tracon! 2011 these map files needs to be updated too. We will upload them to our download page and they will be accessible free of charge. Tower! 2011 single player customers will need no patch etc. however we will release a payware upgrade (price TBA) to Tower! 2011 multiplayer. After patching your product to multiplayer the same rule will apply as above (multiplayer users)

Altough it's clear in the system requrement that we need to use a Windows that's capable of running in English (US) mode here is a work around for a non english Windows users: http://www.froggie.sk/ This modification is NOT supported by feelThere!

Dear Folks, NOTICE: All suspected 'bug' reports must be reproducible. please outline the steps EXACTLY so that feelThere can duplicate the fault. when you know the steps to create the 'bug' first delete the TOWER.LOG file, located in the game's root folder, and then play the game to product the fault. just after the 'bug' presents itself EXIT THE GAME. In order to give you the best possible support we need the information items with each report: your Operating system including 32 or 64 bit and the language system memory video card and it's memory did you install openAL did you install Speech and set it up as it described in the manual if you report gameplay problems or possible conflicts please make sure to attach the tower.log file from the main Tower! 2011 folder Without the above information we can't help you. To reduce the size of the TOWER.LOG please ZIP or RAR the file before ATTACHING the document to your forum post.. now, you must attach, attach, ATTACH the TOWER.LOG file to your post. DO NOT cut-and-paste the contents text into your post ... your post will be deleted.

Dear Folks, We kindly ask you to please follow some basic, common sense guidelines when you post on this forum. About flaming, language and any inproper attitude: we have zero tolerance for such on this forum and violators will be banned for 12 hours first time 24 hours the next time and forever at the third time. This forum is a courtesy to allow you (the customer) to communicate with each other and if we the developers feel necessary step into the communication. We will try to maintain a reasonable communication with you but by all means please don't expect us answering every post. Comparing our product to other and generally discussing other products on this forum is not allowed. This sub-forum is for discussion feelThere products not included in the AIRPLANES and ATC sub-forums. Non-supported discussion of Wilco products developed by feelThere is also allowed. For formal support of Wilco products you must contact Wilco. in the subject line of your post you MUST INCLUDE THE PRODUCT NAME. Example - Airbus 320: how do i start the engines? Posts not outlining the product may be left unanswered, locked, or deleted. If you report possible bugs please make sure to follow this checklist: a ) outline the FS version(s), OS and bit versions, and aircraft (Airbus and/or CX and/or ejet 170 and/or 190, and/or etc.) in your post. feelThere is supporting not one, not two, but multiple aircraft across two FS versions and seven OS versions. in order to trace/track issues we must know the above items, at minimum, to look into any concerns. b ) explain the situation and how one can duplicate the concern. for issues with the FMC this includes details about: route (airport SID routing STAR aiport), cruise altitude, aircraft dry weight (passenger and cargo load), and any non-default FMC settings programmed into the PERFORMANCE pages. c ) if necessary attach some screenshots General expectations: * generic reports of dislike or suggestion about marketing will be deleted without further warning and the user will be banned 12 hours first, 24 hours next and forever on the 3rd occasion. * the use of ALL CAPS in posts and subjects is reserved for the developer(s), and moderator(s) for announcements. * we encourage you to sign your real name as feelThere's has an expectation of civility in communications (we are not 'handles'; but persons). * no profanity will be permitted on the forum. * your post will be read. not all posts will result in an immediate response. when more information is needed a member of the feelThere team will make a request. there will be circumstances when you will be directed to report the issue through wilco's support form. please trust that when a solution(s) is available the information will be posted. * please use the forum's search engine before posting a question. * posts that violate any of the forum rules may be locked/deleted or edited for content. Thank you

Dear Folks, We kindly ask you to please follow some basic, common sense guidelines when you post on this forum. FIRST - this sub-forum is for discussion/support of feelThere's ATC SUITE; not Wilco products developed by feelThere. For Wilco products you must contact Wilco. Non-supported discussion of Wilco products is allowed in the 'Other' sub-forum. SECOND: In the subject line of your post you MUST INCLUDE THE PRODUCT NAME. Example - TOWER!2011: how do i instruct an aircraft to taxi to the terminal? TOWER!3D: how do i instruct planes to taxi? TRACON!2012: how do i assign a flight level? Posts not outlining the product may be left unanswered, locked, or deleted. About flaming, language and any improper attitude: we have zero tolerance for such on this forum and violators will be banned for 12 hours first time 24 hours the next time and forever at the third time. This forum is a courtesy to allow you (the customer) to communicate with each other and if we the developers feel necessary step into the communication. We will try to maintain a reasonable communication with you but by all means please don't expect us answering every post. Comparing our product to other and generally discussing other products on this forum is not allowed. If you report some possible bugs please make sure to follow this checklist: generic reports of dislike or suggestion about marketing are NOT BUGS and will be deleted without further warning and usually the user will be banned 12 hours first, 24 hours next and forever on the 3rd occasion. the use of ALL CAPS in posts and subjects is reserved for the developer(s), and moderator(s) for announcements. we ask that you please sign your posts with your real name as feelThere's has an expectation of civility in communications (we are not 'handles'; but persons). before posting create a signature file using the forums 'my profile' utility. having a signature file that includes your real name means you will not forget to sign your posts. no profanity will be permitted on the forum. your post will be read. not all posts will result in an immediate response. when more information is needed a member of the feelThere team will make a request. please trust that when a solution(s) is available the information will be posted. please use the forum's search engine before posting a question. posts that violate any of the forum rules may be locked/deleted or edited for content.

Dear Folks, We kindly ask you to please follow some basic, common sense guidelines when you post on this forum. About flaming, language and any inproper attitude: we have zero tolerance for such on this forum and violators will be banned for 12 hours first time 24 hours the next time and forever at the third time. This forum is a courtesy to allow you (the customer) to communicate with each other and if we the developers feel necessary step into the communication. We will try to maintain a reasonable communication with you but by all means please don't expect us answering every post. Comparing our product to other and generally discussing other products on this forum is not allowed. This sub-forum is for discussion and support offeelThere products; not Wilco products developed by feelThere. For Wilco products you must contact Wilco. Non-supported discussion of Wilco products is allowed in the 'Other' sub-forum. in the subject line of your post you MUST INCLUDE THE PRODUCT NAME. Example - ERJ 145 v2: how do i start the engines? Posts not outlining the product may be left unanswered, locked, or deleted. If you report possible bugs please make sure to follow this checklist: a ) outline the FS version(s), OS and bit versions, and aircraft (135 and/or 145LR and/or 145XR and/or ejet 175 and/or 195 etc.) in your post. feelThere is supporting not one, not two, but multiple aircraft across two FS versions and seven OS versions. in order to trace/track issues we must know the above items, at minimum, to look into any concerns b ) explain the situation and how one can duplicate the concern. for issues with the FMC this includes details about: route (airport SID routing STAR aiport), cruise altitude, aircraft dry weight (passenger and cargo load), and any non-default FMC settings programmed into the PERFORMANCE pages. c ) if necessary attach some screenshots General expectations: * generic reports of dislike or suggestion about marketing will be deleted without further warning and the user will be banned 12 hours first, 24 hours next and forever on the 3rd occasion. * the use of ALL CAPS in posts and subjects is reserved for the developer(s), and moderator(s) for announcements. * we encourage you to sign your real name as feelThere's has an expectation of civility in communications (we are not 'handles'; but persons). before posting create a signature file using the forums 'my profile' utility. having a signature file that includes your real name means you will not forget to sign your posts. * no profanity will be permitted on the forum. * your post will be read. not all posts will result in an immediate response. when more information is needed a member of the feelThere team will make a request. there will be circumstances when you will be directed to report the issue through wilco's support form. please trust that when a solution(s) is available the information will be posted. * please use the forum's search engine before posting a question. * posts that violate any of the forum rules may be locked/deleted or edited for content. Thank you