FeelThere_Vic

Thank you for your reply. We would need information of these areas.

Hello, I wonder why did JF send you over to us when RT and RC is not our product and we don't send those to JF either. I'm very sorry to say this (I can totally relate to you) but you need to tell JF to talk to the developers of RT and RC to get the files, we have zero control over it. Once again, I'm very sorry and I feel bad to send you back to JF again, but I just can't help you. Vic

Dear Folks, Due to Covid we can travel less frequently and we would like to get some information about KLAX. If you have access or you can take some photos at LAX, please PM me. Thank you Vic

Because we have nothing to do with RT. You need to contact Nyerges Design (the developer of RT and RC) with your suggestion.

Please try again.

Dear Folks, As I stated earlier we have some technical issues. No we are NOT asking additional money for extended download (this is a standard FastSpring feature that we were unaware until now and NO we are not supporting it as we don't feel it right either) and giving you a 7 day access is a temporary solution as we are manually helping you on zendesk. The file you received includes the SP it just had the old file name. Folks, I understand and appreciate your frustration, but as I stated earlier we are working on a solution. It happens. It's not false advertising, etc. It's a technical issue that we are working on already. I think I was transparent enough to let you know it was a surprise for us too so we will have to re-write our file handling on our website. Likely it will take 10-14 days (it's hopefully a worse case scenario) to make it fully ready. It ONLY effect re-downloads from FastSpring anything else (new purchases, old purchases from BMT) are unaffected. While we work on the permanent solution and you can't get your product re-downloaded please contact feelthere.zendesk.com and we will manually fix it for you within 24 hours (giving you temporary access until we offer you the permanent solution). I appreciate your patience and understanding. Folks, to keep this topic clean further posts not related to tech support will be removed. Thank you Vic

Dear Folks, We just realised this issue with FastSpring and working on a solution. In the meantime we manually reset all links if you contact us at feelthere.zendesk.com I apologise, it was unexpected and we are as baffled as you are. Please be assured everyone who purchased the product will get the link. It effects feel there.com customers only, whoever bought it on atcsuite.com should be fine. Thank you and sorry Vic

Dear Folks, If you are an air traffic controller working in a tower and willing to help us by answering a few questions, please PM me. At this time, please real controllers only. Thank you Vic

Dear Folks, We've got so many requests and questions about our upcoming projects and we wanted to offer you some glimpse to our projects (typically in beta testing already) so we decided to create a "coming soon" page on our website. Please check it out at https://www.feelthere.com/product-category/coming-soon/ Thank you Vic

Dear Folks, We've got so many requests and questions about our upcoming projects and we wanted to offer you some glimpse to our projects (typically in beta testing already) so we decided to create a "coming soon" page on our website. Please check it out at https://www.feelthere.com/product-category/coming-soon/ Thank you Vic

Check your PM, please.

We are still looking for beta testers for our MSFS airports 🙂 Thank you Vic

Thank you for your good wishes. ..and here is something else we've been working on 🙂

Thank you, we are checking it together with Aeroplane Heaven. Vic

We are following this topic. Vic

Bob, We appreciate your and every else's loyalty and support. But when we don't have enough information to announce we simply can't. If we would have something we would be the first (and whoever knows me for a while sometimes I spill the secrets even before official announcement as I love to tease everyone) to announce it. At the moment we are fixing a few things with our EMB (Covid didn't help us and one of the member is unreachable, we have no idea what happened to him). The other team is working on the next version of Tower which is a pretty open "secret". Thank you Vic

We are still working on ZBAD. We will release it as soon as we can. Vic

Hello, Which Prepar3D version? Thank you Vic

Hello, The recorder is Eric's project, we just help him by distributing it and the sceneries are using different SDKs. We are still don't have anything to announce about MSFS planes. Thank you Vic

Thank you, I hoped it will be welcomed by the community. Vic

Of course I could've edited it out but you know me.. I love to tease 🙂 I'm glad you like it. We (as far as I remember, but please don't quote me) implemented all requests about schedules. Right now we are working on things such as the editors, but as it goes now we plan to announce the product (not the ETA for release) by next month. By then I hope to show you some screenshots or even a video. No promises indeed 🙂 Vic

Let me explain what you see. There is a BTV callsign with a BTV livery. It can park to the BTV gates (let's say Brickyard in Delta Connection liveries at DAL terminal) Also a BTV airline with a Cargo option. The callsign can be the same (BTV) and it will park at the cargo terminal so Brickyard would be parking at the Cargo terminal (indeed this is just a non real world situation as Brickyard is not a cargo airline) BTV also flies for CTV (United) and DTV (American) so it can park for to the CTV (United) gates and the DTV (American) gates too. What I didn't share (but already implemented) BTV is defined as a US airline. It lands at KLAX which is defined as a US airport so BTV can go to a BTV domestic terminal or the BTV International terminal too as the airport knows if the airline is US or not and can split the same airline to domestic or international terminals. I hope we fulfilled every request for the schedule makers 🙂 Thank you Vic

Dear Folks, When it happens, please try to turn off your wifi. If it helps, please provide us your tower version (pro, non pro, steam), your windows version (with date) and attach the log. If turning off wifi doesn't help, please post it in another topic. Thank you Vic

Dear Folks, So we have a single report with a single log file that shows a crash when the video driver is loaded. To keep this topic clean all posts without logs and report of the game's version (Pro, non Pro, Steam) will be deleted. We are looking at this issue, but without logs we can't. Thank you Vic

You bet! 🙂 I hope you will like that we will show when the time will be right to share 🙂 I also think we will make you personally happy too as many (if not all) of the schedule related requests made our "must" list.