FeelThere_Vic

Could you please also post your speech.log when it happens?

Frank, Does it crash if you open it again? Vic

Dear Folks, When it happens please send us the session's game.log and speech.log file. Please make sure not to start a new Tower session before you save these files otherwise they will be overwritten. Thank you Vic

Tower doesn't use any special code for microphone. If voice recog works with the internal mic then it works. If it doesn't recognise some extrnal mic or headset it's very likely caused by some other (non Tower) settings.

There is a "rule" to place these letters on the radar based on the taxiway's length. On the undocked radar screen we made some sizing difference compared to the original radar for better visibility (it's a long story, but during testing we realised the undocked radars needs bigger fonts, etc). This can result loosing some letters on the popup on shorter taxiways.

Could you please post this in the other topics where you reported these problems so we know it's solved? Please try to name your topics so we know what is this about?

This is correct. Vic

So voice recognition never worked? Please try to run Tower as Admin. Vic

Could you please try running Tower as Admin and let me know? Thank you Vic

Unfortunately no.

Please confirm with the internal muc Tower is picking up your commands.

Also please make sure you re-download them again from feelthere or atcsuite (3rd party will receive them sometimes next week) to make sure to get the latest.

I will check what's going on with KSAN on Monday, Vic

Hahaha :) Thank you!! :) Vic

Perhaps because it's weekend? :) Vic

Yes, multimonitor too (please read the product description on our websites :) ) Vic

I used two ADIRS during testing; one for overall view (full airport) on my second screen and one close up for the terminals on my main screen.

Based on kind customer replies, please try to run tower.exe as administrator and make sure towerspeakbridge.exe is not blocked by some antivirus software. Vic

Thank you very much for these feedback, it helps us with the support too! Vic

Please launch the game by using the tower.bat file and once you finished the game send us the game.log file Thank you Vic

It's possibly a typo; all you have to do is push and hold the left SHIFT button while you talk. Vic

Thank you for the kind answer. Please make sure voice itself works within Microsoft, your system in English (US) and when you push the left shift button do you hear a short beep )or click I can't really describe the sound). Vic

Hmm.. an idea; could you please left click on the 3D window (game area) to make sure it's registered as active window for Microsoft before you try to drag around it? Vic

Dear Folks, Please let us know if running the sim as Admin helps. If it doesn't please post the following: -your OS version (and bit number, language settings) -by launching the sim using the tower.bat file it will generate a game.log file. Please attach it to your report. Without these information we can't help you so please make sure to include them if you expect a reply from us. Thank you Vic

Please try the suggeestion (and continue this conversation) at