Cabincrew79 0 Posted November 25, 2020 Report Share Posted November 25, 2020 (edited) So I purchased this along with the EGKK add on, along with the real traffic and real colour. All I get is white planes. Not really worth the money, and completely disappointed. How can I go about getting a refund? Edited November 25, 2020 by scoobflight Clarify subject line to reflect question Quote Link to post Share on other sites
crbascott 577 Posted November 25, 2020 Report Share Posted November 25, 2020 It didn’t get installed correctly. Please share your folders and contents. Quote Link to post Share on other sites
Cabincrew79 0 Posted November 25, 2020 Author Report Share Posted November 25, 2020 Quote Link to post Share on other sites
scoobflight 67 Posted November 25, 2020 Report Share Posted November 25, 2020 37 minutes ago, Cabincrew79 said: Your lists just shows installers. The community needs to see the folder structure for the installed game. Did you run all installers as administrator? Quote Link to post Share on other sites
Cabincrew79 0 Posted November 25, 2020 Author Report Share Posted November 25, 2020 I have them them all on my desktop. I ran the installers as advised and entered in the codes I was given. This wont allow me to add another screenshot. Also it maybe worth noting I have uninstalled and reinstalled it, in the following order:- Tower Traffic EGKK EGKK in colour Quote Link to post Share on other sites
Cabincrew79 0 Posted November 25, 2020 Author Report Share Posted November 25, 2020 should I be loading the other files (EGKK) into the main 3D file? Quote Link to post Share on other sites
EliGrim 187 Posted November 25, 2020 Report Share Posted November 25, 2020 1 Quote Link to post Share on other sites
scoobflight 67 Posted November 25, 2020 Report Share Posted November 25, 2020 2 hours ago, Cabincrew79 said: should I be And run installers as ADMINISTRATOR. Quote Link to post Share on other sites
FeelThere Ariel 89 Posted November 26, 2020 Report Share Posted November 26, 2020 @Cabincrew79 this is most likely an installation issue. Please share your screenshots to our email support at feelthere.zendesk.com Quote Link to post Share on other sites
Gellets 0 Posted November 26, 2020 Report Share Posted November 26, 2020 Just had something similar when I installed the EGKK real color Run as administrator and installed in to the correct Extensions folder, so.. Main install:- D:\Steam\steamapps\common\Tower 3D Pro Real color pack:- D:\Steam\steamapps\common\Tower 3D Pro\Extensions\Airplanes\Texturepacks However, looks like the installed file in D:\Steam\steamapps\common\Tower 3D Pro\Extensions\Airplanes\Texturepacks is called 'airplanes_texpack17' According to the FAQ page, texpack17 is for KRDU? Quote Link to post Share on other sites
EliGrim 187 Posted November 26, 2020 Report Share Posted November 26, 2020 5 hours ago, Gellets said: According to the FAQ page, texpack17 is for KRDU? This is a mistake on the FAQ page. 17 is EGKK, 22 is KRDU. Quote Link to post Share on other sites
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