Ian P

I didn't install correctly on mine, which is why I suggested checking that it was. You are correct, however, that ensuring the proper folders are shared and accessible is critical. Most importantly, you have to be able to write to and not just read from the folders. If it cannot write, however, you tend to get a dialogue box from ASN specifically stating that it cannot write to the folder. Ian P.

<?xml version="1.0" encoding="Windows-1252"?> <SimBase.Document Type="Launch" version="1,0"> <Descr>Launch</Descr> <Filename>dll.xml</Filename> <Disabled>False</Disabled> <Launch.ManualLoad>False</Launch.ManualLoad> <Launch.Addon> <Name>as_connect</Name> <Disabled>False</Disabled> <Path>as_srv\as_btstrp.dll</Path> </Launch.Addon> </SimBase.Document> I've got epic amounts of things in mine, so I can't post all of it. That's the bits that would be relevant to you, though. Hope that helps! Cheers, Ian P.

Hi Gary, it's actually under a hidden path, for reasons best left known to Microsoft! C:\Users\#your_user_name#\AppData\Roaming\Microsoft\FSX If you don't have hidden files and folders set to visible, then you'll need to turn them on. In Windows Explorer, press "alt" to activate the menus, then select "Tools", "Folder Options", "Views", click the button so the dot is next to "Show hidden files, folders and drives" and then click "OK". Cheers, Ian P.

Also, check that the ASN client, on the FS PC, is being loaded in dll.xml - the installer doesn't seem to put it there automatically, which is why mine wasn't working in P3Dv2. As soon as I added the module, all of a sudden it started working. Ian P.

The "Lost Your Account Data" form, which I provided a direct link to earlier, does not require a login - as its specific purpose is to regain access to an account that you have cannot! ;) http://secure.simmarket.com/account_reclaim.php That is, indeed, one of the options on the page that Pete linked to. Ian P.

Moving to FSUIPC support forum, so Pete can find it! :) Ian P.

It was probably using Project Magenta or another third party set of external gauges. Nothing in FSUIPC will assist you in making this work. As I said in your other thread,the PFD and ND of the PMDG aircraft are gauges, not panels, which is why you cannot undock them. You can make them undockable by creating a panel with those gauges on, or you can use a third party program such as those available from Project Magenta - which are quite costly to say the least. Creating a panel can be done either using 3rd party tools, or a simple text editor. Once created and available, it becomes undockable via the right click method. http://forum.simflight.com/topic/77958-pmdg747-400-glass-cockpit/#entry473010 Ian P.

Yup! Look up "ShortAircraftNameOk" in the manual, which is in your /modules/FSUIPC Documents folder. Cheers, Ian P.

If you filled in the lost account form yesterday, that is a manual process which requires someone to actually search for your account and the member of staff who deals with those issues works what most people would consider normal office hours, so you might need to wait until Monday for a reply. https://secure.simmarket.com/account_reclaim.php is the address of that if you didn't use it. Unlike the "normal" ticket system, that page does not require you to be logged in (obviously!) Ian P.

Neither the P3D nor MSFS un-installation routines have ever removed the registry entries, Pete. One of my friends commented on this on the beta for FSX and was told this is intentional, because it 'retained settings for when people reinstalled'. It's still worth raising it with Lockheed-Martin, I agree, but I just thought that I'd point out what we were told when this was brought up with ACES. Cheers, Ian P.

Before anything else, please upgrade to version 4.937 - available from the top post on this link: http://forum.simflight.com/topic/66139-updated-modules/ and retry the sim. Cheers, Ian P. Forum Admin.

Your Windows Registry will still contain references to Prepar3D, which is why your computer still thinks it is installed, but cannot find the EXE file. The only way stop this, unfortunately, is to manually edit or registry (or use a registry clean up tool, depending on how much you trust them!) to remove references to P3D. This really is one of those annoying "blame Microsoft" moments, sorry. Cheers. Ian P.

Well a quick look at http://secure.simmarket.com/pete-dowson-fsuipc4.phtml and http://secure.simmarket.com/pete-dowson-widefs7.phtml shows the following text: Buy 2 for 21.42€ incl. VAT (18.00€ excl. VAT) each PETE DOWSON - FSUIPC4 PETE DOWSON - WIDEFS7 To make this happen the products must be purchased at the same time under the same order number! No Exceptions, No Refunds! I'd say that's pretty plain and easy to understand, personally.Saying something is a "rip off" because you want something that is not on offer is not a "rip off". It also plainly states that the €21.42 price is "each", i.e. PER PRODUCT, not for the package of both. Therefore you would be paying €42.84 for both, as oppose to €57.12. Not more for a single product than for both. Ian P. Forum admin.

Hi Rolf, At the top of the support forum, you'll find a subforum, "Download Links". Inside that is a stickied thread entitled "Updated modules" - that's always the best place to find the latest version (direct link here: http://forum.simflight.com/topic/66139-updated-modules/) Cheers, Ian P.

I don't know, I'm afraid. As I mentioned above, I'm not one of the LUA fraternity, just the grumpy forum admin. Although I did play with C++ for a while, it was a long time ago and I've never programmed in C#, or for that matter, LUA. If no-one else comes along with advice shortly, I'm sure Pete will comment when he returns from his holiday. Edit: Is there no way to read and write directly to the LVars? All the best, Ian P.

Hi Framac, The answer is local variables, rather than offsets, and LUA, but in order to simplify that, take a look at LINDA - http://fs-linda.com/ - that needs a registered version of FSUIPC4, but may be of use. You are correct in that Aerosoft use entirely custom code for the autoflight systems of their Airbus models. If the other program you are using can only work with the default autopilot functions then it will not work with the Aerosoft packs, no. Hopefully LINDA - or directly programmed LUA - might be able to help with that. If LINDA can't assist (it's for assigning functions to joysticks and other control devices, so probably won't interact with another program) then the LUA documentation is in the modules/FSUIPC documentation folder, or can be found on the internet using a quick search. There are a number of LUA programmers here who would be able to provide assistance - not including me, sorry - if you have any questions about using it. Cheers, Ian P.

I am neither the developer of FSUIPC nor simMarket staff, so complaining to them about me won't achieve anything. If you had read the sticky post at the top of this forum, you would have seen that FSUIPC's developer is currently out of the country on holiday and cannot respond in person. He will, I'm sure, when he returns. His response will be "There's nothing I can do, because Norton is reporting a false positive and you'll have to talk to them." If you search for the exact "malware" found by Norton, you will find that it is almost certainly going to include the characters "GEN" - a "Generic" detection by a piece of software that scans using a system called "heuristics", which looks for malware-like behaviour, in an attempt to trap what is referred to as a "day zero" attack - a new piece of malware that the AV vendors have not yet had time to add to their definitions. The problem with Heuristics is that it's pretty much always wrong - almost everything it detects as "malware" is perfectly normal software and it very, very, rarely actually picks up new malware on the day of release. When it does, it's usually a slightly modified version of malware already in circulation and the virus databases. At this time, however, no-one has come up with anything better than Heuristic detection, so that's what people use. More out of hope than effectiveness. FSUIPC 4.936c is not a new release. You are far from the first person to download it and to have it scanned by a piece of AV software. You are the first person to report a problem with it, which means that it's almost certainly a database update from Norton that has caused the false detection. If you search here, you'll find a few false positives reported before - interestingly, usually with Norton, but occasionally from other vendors as well. I think there was an AVG false positive a few versions ago, for instance, but Norton thought that version was fine! This is a significant problem with PC anti-virus - the vendors are now having to update numerous times a day, because so many new pieces of malware are entering circulation and being found. The speed with which they have to turn around updates introduces problems, which inconvenience people such as yourself and Pete, but can be quickly resolved if you report it to them. From a quick search, it seems that Bitdefender, F-Secure and Norton IS 2013 are currently the buyers' choices from commercial magazines. F-Secure and Bitdefender also top the charts at independent IT support forums and sites, but Norton is nowhere to be found on those lists. That's because of the markets being different. Norton, being aimed at the general public buying a PC, prefer over-protective behaviour to risking allowing something through, Other pieces of software want a small "overhead", lower CPU and RAM usage when running and are aimed at gamers or PC enthusiasts, who are less likely to open the e-mails or links that distribute the malware and are more able to deal with it if they do catch something nasty. It's not a case of something being "better" or "worse", it's a case of different perspectives. However, unfortunately, the facts are still that Norton will have to white list FSUIPC again, after confirming again that it isn't, in fact, malware. Nothing Pete can do will help with that and I'm sorry about that, but it's what happens. Having done IT support for just under 30 years now, I have had to submit hundreds of files to AV vendors over the years and have had hundreds of false positives to deal with. It's not a big deal and easy to resolve. Again, I'm sorry that you're having problems and that no-one but Norton can help, but that's the truth! Ian P.

Please see my reply on your other thread. I'll lock this one, just so we keep it to one place and don't have two duplicate threads. Ian P.

Sorry you're having problems, Philippe, but you're looking at the wrong software as being the actual problem. Pete is on holiday at the moment and, even were he not, he cannot fix an incorrect error report and false positive reported by Norton. The problem lies with their software and not with FSUIPC - unless you downloaded it from an incorrect link and got a version that has been maliciously modified. It sounds, though, as if you got it from a valid link, but have been messed about by Symantec instead. The latest version is 4.936c and can be downloaded via the link here: http://fsuipc.simflight.com/beta/Install_FSUIPC4936c.zip I suggest that you try downloading using that link and installing that version. If Norton still reports a false positive on that one then you will have to contact Symantec and join the tens of thousands of false positive reports generated by their utterly abysmal heuristics implementation! All the best, Ian P. Forum Admin

Pete is (as seems to be inevitable when L-M release a new patch) on holiday at the moment. He is aware that P3D was being updated during his holiday and will update it on his return. Depending on how much needs to be changed this may be a very quick change, or take a while. Ian P. Forum Admin

Moving to FSUIPC support. Ian P.

Split from unrelated topic and moved to support forum rather than FAQs. Ian P.

Thanks for letting us know and glad you got it sorted! Cheers, Ian P.

Hi Martin, Pete is away at the moment. He'll get to this as soon as he returns. Cheers, Ian P.

Just to add to this, RAAS, as used in the PMDG T7, is a product by FS2Crew. To the best of my knowledge it doesn't update the dataset itself, but there may be something in the manual about updating it manually. Even with the "locked" versions that come with other aircraft, you should still have a copy of the manual available via the Start Menu (or some other convoluted and incomprehensible method if you are using Windows 8! ;) ) If you want to find out more about it, the full product (including a link to the support page for it) can be found here: http://secure.simmarket.com/fs2crew-raas-professional.phtml Ian P.