Michi10 Posted October 4, 2018 Report Share Posted October 4, 2018 Hello everybodyI read that there is an update for the KJFK at the Real Fuges unfortunately I can not even download them.Unfortunately the username and the password are in the email but it does not work.Where can I get the update for Real Color now? MfG Michi10 Link to comment Share on other sites More sharing options...
hexzed Posted October 4, 2018 Report Share Posted October 4, 2018 You have to contact the original supplier on your email, they will give you an updated link and registration code 🙂 Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted October 4, 2018 Report Share Posted October 4, 2018 @Michi10 where did you buy your DLC? Link to comment Share on other sites More sharing options...
Michi10 Posted October 5, 2018 Author Report Share Posted October 5, 2018 12 hours ago, hexzed said: You have to contact the original supplier on your email, they will give you an updated link and registration code 🙂 Hexzed tried the last conversation with you but hir does not answer. Until I then on it comb after three write an automatic answer or the recipient is not reached. 10 hours ago, FeelThere Ariel said: @Michi10 where did you buy your DLC? I bought the DLC EDDS on Steam and the real ones on this website: https://www.feelthere.com/shop/air-traffic-control/real-color-kjfk-for-tower3d/ Then I got two emails with the download link and Product ID with the password dennn I give it right but it always comes this message. See image: These are with all Protucten what I bought. But not even a single feedback from this company. But now I'm quite sad because all the others have the update but I do not even get one on EDDM because it worked But what has been bought before is not a single since I have written to those synonymous again no answer or if I would have indicated the wrong. How should that go if I have entered everything exactly. Link to comment Share on other sites More sharing options...
VenturaGuy101 Posted October 5, 2018 Report Share Posted October 5, 2018 All transactions from the Feel There website are handled by BT Micro. You need to contact BT Micro (orders@bmtmicro.com) and include your name and The invoice number of your order. They usually respond within 1 business day. It is a good idea to keep a copy of all your receipts for this game. 1 Link to comment Share on other sites More sharing options...
Michi10 Posted October 5, 2018 Author Report Share Posted October 5, 2018 Thank you for the right e-mail address. Have tried again but nothing is here now I should contact the administrator to fix the error will immediately try it again. Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted October 5, 2018 Report Share Posted October 5, 2018 Michi10, please try contacting BMT Miro at cservice@bmtmicro.com Link to comment Share on other sites More sharing options...
DeltaVII Posted October 5, 2018 Report Share Posted October 5, 2018 1 hour ago, FeelThere Ariel said: Michi10, please try contacting BMT Miro at cservice@bmtmicro.com I tried that yesterday, because I have the same problem - no response by now. 🙁 Link to comment Share on other sites More sharing options...
blazemonger Posted October 5, 2018 Report Share Posted October 5, 2018 They usually are pretty quick responding.. I would reach out again. Link to comment Share on other sites More sharing options...
DeltaVII Posted October 5, 2018 Report Share Posted October 5, 2018 Got it. Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted October 8, 2018 Report Share Posted October 8, 2018 Or you could try sales@bmtmicro.com and customerservice@bmtmicro.com as an alternative. Link to comment Share on other sites More sharing options...
Michi10 Posted October 25, 2018 Author Report Share Posted October 25, 2018 @FeelThere Ariel, @hexzed, @VenturaGuy101 I would really like to thank you for the tip.👍👌I got 37 emails today with all update what's needed Necessary even all Realenfraben I got wow there I was but really flat.😮 I used both e-mail addresses and after waiting for a few hours I got an answer because I can only say hello.Even a link where I can write the next time Respect to the BMT Micro. There is also a big compliment to the company. Thank You Topic can be closed. MfG Michi10 Link to comment Share on other sites More sharing options...
hexzed Posted October 25, 2018 Report Share Posted October 25, 2018 Yeah BMT micro are pretty good 🙂 1 Link to comment Share on other sites More sharing options...
Michi10 Posted October 25, 2018 Author Report Share Posted October 25, 2018 Yes, that's true they are fast as possible and great that have me everything once again free switched. Link to comment Share on other sites More sharing options...
FeelThere Ariel Posted October 25, 2018 Report Share Posted October 25, 2018 Glad it worked! 1 Link to comment Share on other sites More sharing options...
Michi10 Posted October 26, 2018 Author Report Share Posted October 26, 2018 18 hours ago, FeelThere Ariel said: Glad it worked! Yes I am now I know where I can turn.As the saying goes, a person never learns. Link to comment Share on other sites More sharing options...
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