FeelThere_Vic

http://forum.simflight.com/topic/84850-tower3d-pro-kjfk-unable-to-taxi-from-22-lr-to-terminal-8/

Currently we don't offer upgrades however if you follow us you'll see that from time to time we offer discount on our products.

gazza, We have multiple team one doesn't relate to the other. We are currently testing the fix for the pathfinding.

You have an old installer. The current version is 3.0. Please contact your retailer for the latest version.

What is the name of the KJFK installer? Also could you please post your log? Vic

Can you please show me the inside of your KJFK folder? Vic

Do you have e170.log file in <P3D4>\FeelThere\EJets folder? If so would you post its content here?

We are checking it. Vic

Hi SK, We use yearly averages within the game. Vic

The precious textures work just fine :) You can grab them at the download page on feelthere.com

Dear Fellow Controllers, Unfortunately this is a real issue with the road calculation. We are aware of that and this is our top priority at the moment. Please expect an SP asap. Thank you Vic

Dear Folks, Unfortunately the new quick pathway solution brought a nasty bug on us. We are aware of that and we are jumping in this issue right away. Please expect an SP for is soon. Thank you Vic

Hi G, Yes we are back from vacation :) We just learned during the vacation we must take care some routing issue within Tower!3D and this is our top priority now. KLAS is our second so I would not be suprised if we would have an SP for both soon. Thank you Vic

Thank you Kev :) Vic

Dear Controllers, With having the SP31d out we will take a short weeklong vacation starting tomorrow. Next week we will not be able to reply here on the forum or in the email support but once we'll return we will try to catch up as fast as we can. Best Vic & team

Dear Folks, A new SP for Tower!3D Pro is available. It's almost a hotfix for the previous release but it has also a very interesting new feature; now the road calculation is much faster at same cases it can go up to 10-20 times faster than previously. Available from the same download link that you got during purchase at atcsuite.com and feelthere.com and as normal update on Steam. We are also sending this out to our reseller partners please contact them how to obtain this SP. Thank you Vic & Team

Please try it without Real Traffic and let us know. Thank you Vic

It happens when BMT's anti piracy system kicks in. Looks like your password was used too many times within a certain time or it was downloaded from different countries within 24 hours. Please call them and give them an explanation. Vic

Just a quick update: this is the time when I sincerely apologize :) Yes, yes it's an issue on our end and a hotfix is due very soon! Craig, please check your PM. Sorry Folks!!!! Vic

Dear Folks, We just released the SP 3.1 for Tower!3D Pro What's fixed: -multiple penalties for a single air incident -exit at taxiway... now they should turn off at the exit they reprt they will -restarter airplanes. Now if a plane should restart under a different flight number it will -terminal display on the second monitor. Now all the terminals where the plane can go will be highlighted on the second monitor. As usual; you can grab the files from the same download link if you bought it on atcsuite.com or feelthere.com. Steam is already updated. Unfortunately full re-install is required. Thank you Vic

Craig, An SP is coming up fixing this issue and a few more. Vic

I'm just mumbling out some nonsense here such as EDDS :) Vic

Craig, Wayne, You should see our support emails :) Ventura; it won't happen. We are still patching Tower!3D but we will not likely add new features and it would require re-writing many things. In face we are talking more and more about the new version :) Craig, I will ask him to check your report again. Vic

Craig, I just got an email from Martin after I replied; the UAL and the VRD flights didn't land (so they couldn't restart) and the NKS (it landed) never reached the terminal. It may be a bug that can be the reason of this whole issue, but we would need more logs with no restarter where the incoming flight are arrived. In the same log, you had 12 restarters without any problem. Vic