FeelThere_Vic Posted March 20, 2018 Report Share Posted March 20, 2018 Dear Folks, We just released a service pack for fixing some voice recognition issues involving taxiways with number (ie.: L2, K3, etc). We used Tracon!:SE's voice engine and worked it even further to what we consider so far the best voice recognition in Tower!XX's history. It should give you a fast and reliable voice recognition. We strongly suggest training your Windows voice recognition a few more times (each times it will give you a different text making V R more reliable). As usual; existing feelThere.com, ATCSuite.com customers can get the latest by re-downloading from the same link, Steam customers can use Steam's built in updater and we are about to submit this build to our 3rd party resellers in the upcoming days. Thank you Vic & co 1 Link to comment Share on other sites More sharing options...
dsdomonick Posted March 20, 2018 Report Share Posted March 20, 2018 Awww I was hoping you would slide in fixing LAX terminal issue maybe next time Link to comment Share on other sites More sharing options...
Avwriter Posted March 20, 2018 Report Share Posted March 20, 2018 Thank you, Vic. I look forward to trying this out. Andrew Link to comment Share on other sites More sharing options...
B737max Posted March 20, 2018 Report Share Posted March 20, 2018 When i go to the links in the original email it keeps saying password expired even using product ID and password, any ideas how to download the latest i bought through BMT Micro Link to comment Share on other sites More sharing options...
Avwriter Posted March 20, 2018 Report Share Posted March 20, 2018 16 minutes ago, B737max said: When i go to the links in the original email it keeps saying password expired even using product ID and password, any ideas how to download the latest i bought through BMT Micro This happens from time to time. Just email BMT and they will reset it. Andrew Link to comment Share on other sites More sharing options...
mechajames Posted March 20, 2018 Report Share Posted March 20, 2018 B737max just email BMT and ask them to reinstate the link. it takes like an hour max normally. Link to comment Share on other sites More sharing options...
B737max Posted March 20, 2018 Report Share Posted March 20, 2018 Thanks Link to comment Share on other sites More sharing options...
KPryor Posted March 21, 2018 Report Share Posted March 21, 2018 Definite improvement in the speech recognition with this update. Thank you! Ken Link to comment Share on other sites More sharing options...
B737max Posted March 21, 2018 Report Share Posted March 21, 2018 18 hours ago, mechajames said: B737max just email BMT and ask them to reinstate the link. it takes like an hour max normally. well i have replied to my purchased email from bmtmicro yesterday afternoon and they still have not answered, any other ideas? Thanks Link to comment Share on other sites More sharing options...
Avwriter Posted March 21, 2018 Report Share Posted March 21, 2018 Make sure that you sent the email to their support address, which may be different from the address that you receipt came from. I just looked it up and it is cservice@bmtmicro.com. Include your name and order number. Andrew Link to comment Share on other sites More sharing options...
crbascott Posted March 21, 2018 Report Share Posted March 21, 2018 1 hour ago, B737max said: well i have replied to my purchased email from bmtmicro yesterday afternoon and they still have not answered, any other ideas? Thanks Same thing happened to me and I called them. Answered promptly and took care of my issue immediately. Link to comment Share on other sites More sharing options...
B737max Posted March 21, 2018 Report Share Posted March 21, 2018 they emailed me thanks Link to comment Share on other sites More sharing options...
707FAN Posted March 22, 2018 Report Share Posted March 22, 2018 2 comments BMT micro: I emailed them on a Sunday afternoon in Australia (late Saturday night in the U.S.) for a password reset. Not expecting a reply until U.S. back to work on Monday. I received a reply with an hour & the password reset. Good service. Tower SP33c: SFO Taxiway F1 now works good & I think the speech engine seem to understand quickly spoken speech much better. Good work. Kev M Link to comment Share on other sites More sharing options...
FeelThere_Vic Posted March 22, 2018 Author Report Share Posted March 22, 2018 Thank you for the good feedbacks. Vic Link to comment Share on other sites More sharing options...
Gamer1Pro Posted March 26, 2018 Report Share Posted March 26, 2018 I bought it through ATCSuite, and I don't have any of the original links. i don't have the credit card, as it was a visa giftcard. Link to comment Share on other sites More sharing options...
crbascott Posted March 26, 2018 Report Share Posted March 26, 2018 15 minutes ago, Gamer1Pro said: I bought it through ATCSuite, and I don't have any of the original links. i don't have the credit card, as it was a visa giftcard. You still need to contact BMT Micro. Link to comment Share on other sites More sharing options...
scoobflight Posted March 27, 2018 Report Share Posted March 27, 2018 16 hours ago, Gamer1Pro said: I bought it through ATCSuite, and I don't have any of the original links. i don't have the credit card, as it was a visa giftcard. so did you contact BMTmicro after you posted back in February? Link to comment Share on other sites More sharing options...
B. Ross Posted March 30, 2018 Report Share Posted March 30, 2018 Could someone please confirm what the version number that should showing in the lower left? What I have is "v1.1.132.1197 SP2" which does not sound right. I have download file using the original link in the email that I received when I purchased program on 02/12/18. It downloads fine but the file name is "Tower3DProSP2_installer.exe" which sounds like service pack 2. Also after installing, getting the above version. Checked to make sure that new one was not installing to a different location but does not appear to be. Link to comment Share on other sites More sharing options...
crbascott Posted March 30, 2018 Report Share Posted March 30, 2018 The current installer is Tower3DProSP33c_installer.exe, so you do not have the current version. Where did you purchase the sim from? Link to comment Share on other sites More sharing options...
B. Ross Posted March 30, 2018 Report Share Posted March 30, 2018 This was purchased through BMT Micro, Inc.. (at least they filled the order). Link to comment Share on other sites More sharing options...
B. Ross Posted March 30, 2018 Report Share Posted March 30, 2018 As a follow up, I have just emailed cservice@bmtmicro.com to see if they can help now that I know the version I am getting is indeed incorrect. Link to comment Share on other sites More sharing options...
winsaudi Posted March 30, 2018 Report Share Posted March 30, 2018 B.Ross, download again using your original links from BMT Micro and you will get version 33c. Link to comment Share on other sites More sharing options...
B. Ross Posted March 30, 2018 Report Share Posted March 30, 2018 Nope, just tried again using the original link and I am still getting "Tower3DProSP2_installer.exe". I have email BMT Micro for help. Thanks for your reply and help! Barton Link to comment Share on other sites More sharing options...
winsaudi Posted March 30, 2018 Report Share Posted March 30, 2018 Barton, That is weird. In my experience using the original links downloads the latest version which is exactly as crbascott states above 'Tower3DProSP33c_installer.exe'. But fear not, Seth & Barb at BMT Micro set the bar for customer service. Wayne Link to comment Share on other sites More sharing options...
B. Ross Posted March 30, 2018 Report Share Posted March 30, 2018 Wayne, Thanks! I agree that this is weird and that is why I want confirmation that I was not overlooking something. I do expect that BMT Micro will be able to resolve this issue. Barton Link to comment Share on other sites More sharing options...
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