FeelThere Ariel 90 Posted January 8 Report Share Posted January 8 What is the latest WinOS that was installed to your computer? Quote Link to post Share on other sites
GKibby 4 Posted January 9 Report Share Posted January 9 Good morning, I'm sorry to hop into this at this late date but I have been tied up in "the move from hell". I was just reunited with my computer. It has the same problem. Thankfully, you have already found the cause. If I disable wi-fi, Tower!3D Pro loads and runs properly. I updated my drivers but there was no change. Thanks for the assistance. George Quote Link to post Share on other sites
GKibby 4 Posted January 9 Report Share Posted January 9 Sorry. Forgot the most important detail. The problem started right after thrr 12/12 Windows update, version 20H2. George Quote Link to post Share on other sites
FeelThere Ariel 90 Posted January 12 Report Share Posted January 12 We know there are some issues the latest Windows OS brought to Tower3DPro. Sometimes a Windows uninstall and reinstall helps or uninstalling and reinstalling the windows update. Make sure all your drivers are up to date. There might be a problem with the drivers though. If you are using Gforce RTX video card and experiencing crashes, check if their is a utility called Aorus Engine installed. Try disabling it and verify it does not load and see how it goes. If Tower3DPro works it is recommendable you uninstall Aorus. Apparently this utility is causing many issues across gamers (not just T3DP) with this latest Windows update. Quote Link to post Share on other sites
DavyJones 0 Posted January 15 Author Report Share Posted January 15 On 1/7/2021 at 3:56 AM, FeelThere said: Please check and report your windows version (is it the 2004?). We are aware of the new Windows update somehow changes the voice recognition and sometimes a clean Windows is needed to solve the problem. Vic I have Windows 10. Version 10.0.18363 Quote Link to post Share on other sites
DavyJones 0 Posted January 16 Author Report Share Posted January 16 On 1/7/2021 at 4:58 PM, mickey2damouse said: Currently it is working...I went through every option for the microphone and enabled it. Then I turned off the WiFi and ran the program "As Administrator" as normal and it is working. Now I just checked after enabling the WiFi and it is not working. I did an update some time in Dec, I played on my flight 12/21 and it worked. After installing EGLL, it didn't work. I tried at the time of my original reply to this post and the WiFi was on. So it has something to do w/ the speech and WiFi but I have not put the two together to figure out why. I turned off WiFi and the game started working again!!!!!!!! Thank you!!!!! Quote Link to post Share on other sites
DavyJones 0 Posted January 16 Author Report Share Posted January 16 On 1/7/2021 at 7:54 PM, FeelThere Ariel said: What is the latest WinOS that was installed to your computer? Just had to turn off WiFi and game started working again Quote Link to post Share on other sites
DavyJones 0 Posted January 16 Author Report Share Posted January 16 On 1/11/2021 at 9:08 PM, FeelThere Ariel said: We know there are some issues the latest Windows OS brought to Tower3DPro. Sometimes a Windows uninstall and reinstall helps or uninstalling and reinstalling the windows update. Make sure all your drivers are up to date. There might be a problem with the drivers though. If you are using Gforce RTX video card and experiencing crashes, check if their is a utility called Aorus Engine installed. Try disabling it and verify it does not load and see how it goes. If Tower3DPro works it is recommendable you uninstall Aorus. Apparently this utility is causing many issues across gamers (not just T3DP) with this latest Windows update. Solution found! Disable WiFi. I did so and game started right back up Quote Link to post Share on other sites
scoobflight 72 Posted January 16 Report Share Posted January 16 10 hours ago, DavyJones said: Just had to turn off WiFi and game started working again Please provide current Win10 version (aka most recent update installed) version. We are error testing and trying to localize this new fault and possible cause by a Microsoft update. Quote Link to post Share on other sites
DavyJones 0 Posted January 16 Author Report Share Posted January 16 2 hours ago, scoobflight said: Please provide current Win10 version (aka most recent update installed) version. We are error testing and trying to localize this new fault and possible cause by a Microsoft update. Windows 10 version: 10.0.18363 build 18363 Quote Link to post Share on other sites
FeelThere Ariel 90 Posted January 16 Report Share Posted January 16 Davy, what is the name of the most recent update installed? Quote Link to post Share on other sites
scoobflight 72 Posted January 16 Report Share Posted January 16 17 minutes ago, FeelThere Ariel said: Davy, what is the name of the most recent update installed? It is an old version of windows, #1909. See - https://docs.microsoft.com/en-us/windows/release-information/ Quote Link to post Share on other sites
FeelThere Ariel 90 Posted January 16 Report Share Posted January 16 Thank you! Forgot there was another “Davy” in here. 😉 Quote Link to post Share on other sites
crbascott 601 Posted January 17 Report Share Posted January 17 With turning off WiFi being the solution for some people, is FeelThere looking into the possibility that the new FeelThere website/server might be the culprit for some of these crashes? 1 1 Quote Link to post Share on other sites
FeelThere Ariel 90 Posted January 18 Report Share Posted January 18 @crbascott, good point. We are actually looking into these options. For people experiencing this issue here... do you have an estimate (date) of when this issue started happening? Quote Link to post Share on other sites
EliGrim 201 Posted January 18 Report Share Posted January 18 3 hours ago, FeelThere Ariel said: For people experiencing this issue here... do you have an estimate (date) of when this issue started happening? I don't want to appear sarcastic, but it probably started by the time you started getting reports from the users! 1 1 Quote Link to post Share on other sites
DavyJones 0 Posted January 19 Author Report Share Posted January 19 19 hours ago, FeelThere Ariel said: @crbascott, good point. We are actually looking into these options. For people experiencing this issue here... do you have an estimate (date) of when this issue started happening? December 2020 Quote Link to post Share on other sites
powmia1972 0 Posted January 28 Report Share Posted January 28 Just installed the game and i get a black screen and nothing else any help output_log.txt Quote Link to post Share on other sites
scoobflight 72 Posted January 29 Report Share Posted January 29 18 minutes ago, powmia1972 said: i get a black screen and nothing else Have you tried turning off the suggestion within this thread to turn off your computer's WiFi? Quote Link to post Share on other sites
powmia1972 0 Posted January 29 Report Share Posted January 29 3 minutes ago, scoobflight said: Have you tried turning off the suggestion within this thread to turn off your computer's WiFi? Yes disabled AV and Firewall also Quote Link to post Share on other sites
scoobflight 72 Posted January 29 Report Share Posted January 29 20 minutes ago, powmia1972 said: Yes Did you run the installer as ADMINISTRATOR? Quote Link to post Share on other sites
powmia1972 0 Posted January 29 Report Share Posted January 29 2 minutes ago, scoobflight said: Did you run the installer as ADMINISTRATOR? Yes still getting the same thing Quote Link to post Share on other sites
scoobflight 72 Posted January 29 Report Share Posted January 29 The game is crashing at video card initialization. Is the driver up to date? Quote Link to post Share on other sites
powmia1972 0 Posted January 29 Report Share Posted January 29 9 minutes ago, scoobflight said: The game is crashing at video card initialization. Is the driver up to date? yes i have the most current driver on all devices Does the log maybe give anyone a hint output_log.txt Quote Link to post Share on other sites
scoobflight 72 Posted January 29 Report Share Posted January 29 2 minutes ago, powmia1972 said: Does the log maybe give anyone a hint The last entry shows the game is trying to run your video card and then nothing. Shows that it is failing at your video card initialization. Quote Link to post Share on other sites
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