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2 hours ago, scoobflight said:

Check the settings for any headphones, speakers, microphones, mixers, audio programs, etc.  These drivers can cause issues even if you don't know they are running especially if they load and sit as a background process when unused.  These types of programs have 'captured' Tower's ability to 'hear' even though voice recognition training works and MSWindow's Cortana works.

No such programs here on my computer so there shouldn't be anything blocking the ability to capture.

 

2 hours ago, NMaggio said:

After you pressed the shift key and heard the click, wait upwards of 30 seconds before giving a command.

Same result as last time, even after waiting I still have no sign of input being accepted.

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To be fair if it was the game, everyone would have issues. But since it is only a select few, then the logical answer is that it is something to do with those specific computers.

Thank you so much!  You are a gentleman and a scholar.   Lee

So I was able to hunt the problem and find the cause. I have a dedicated sound card, an ASUS one. And this sound card came with this software STRIX SOUND CARD. It gets installed on C:\Program Fil

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14 minutes ago, scoobflight said:

Have you checked the control panels for your headset and/or microphone?

No external programs handle the headset other than Windows

13 minutes ago, scoobflight said:

Have you confirmed 'sticky keys' is off?

Sticky keys are off.

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27 minutes ago, Xnjy said:

No external programs handle the headset other than Windows

Confirm that there are no odd settings.  Try changing the settings.

Your issue is local so there is something, a setting and/or program and/or utility, conflicting with Tower's ability to access Window's voice recognition engine and/or your microphone's audio feed.

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3 minutes ago, scoobflight said:

Confirm that there are no odd settings.  Try changing the settings.

Your issue is local so there is something, a setting and/or program and/or utility, conflicting with Tower's ability to access Window's voice recognition engine and/or your microphone's audio feed.

I'm not sure what program or setting would be causing the issue.  This is the only program (aside from Discord) that captures audio and is running.

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@Xnjy Your output log indicates the speech engine is started. However there is an error in your speech log that points to an issue. The error is "re Error: Internal error occurred in the recognition process." Unfortunately, I think this is a fairly generic error message. 

However, in doing a little searching this error seems to point to a conflict between a sound card and/or associated apps/tools (example: Vocal Dispatch) and the speech engine. Obviously, removing/disabling the conflict solves the issue. 

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2 hours ago, crbascott said:

@Xnjy Your output log indicates the speech engine is started. However there is an error in your speech log that points to an issue. The error is "re Error: Internal error occurred in the recognition process." Unfortunately, I think this is a fairly generic error message. 

However, in doing a little searching this error seems to point to a conflict between a sound card and/or associated apps/tools (example: Vocal Dispatch) and the speech engine. Obviously, removing/disabling the conflict solves the issue. 

Well, that makes a problem for me since I have no idea what is causing the conflict or where to look to disable or resolve it.

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12 minutes ago, Xnjy said:

Well, that makes a problem for me since I have no idea what is causing the conflict or where to look to disable or resolve it.

Well, you’re probably at the point now where you need to provide some clues (specs) like OS version, OS language, speech language (noticed some non-English early in the speech log), PC brand, headset/microphone type, etc. 

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2 hours ago, crbascott said:

Well, you’re probably at the point now where you need to provide some clues (specs) like OS version, OS language, speech language (noticed some non-English early in the speech log), PC brand, headset/microphone type, etc. 

OS Version: Windows Home 10 - 10.0.18363 Build 18363
OS Language: (should be) English

Speech Language: set to English

PC Brand: MSI

Headset: Hyper X Mix running through Hyper X Amp USB Sound Card

 

Please let me know if there is anything else to provide and/or where to pull it from.

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@Xnjy From what I'm reading (assuming what I read is what you have), when you install this amp it creates two sound devices in Windows:

1. HyperX Amp Game
2. HyperX Amp Chat.

Under Control Panel > Sound what is displayed as your default Playback device and what is your default Recording device?

 

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4 hours ago, Xnjy said:

@crbascott The default Playback is HyperX Amp Chat and recording is the same

I read where Game should be the default playback device and Chat the default recording device. If you could can make that adjustment, at a minimum it should help the amp sound better if not fix your issue.

If the above doesn’t work, will your mic still work if you uninstall/disable the sound card? I suspect it is the culprit.

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I had set Game for playback and chat for recording as the defaults with still no change.  The sound card is just a USB plug in.  I did try using just the headset without the card and no results as well.

20210102_131218.jpg

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  • 2 weeks later...

Hi

I can't hear anything from the aircraft requesting for example a pushback. I have US English installed voice . I am talking about hearing  pilots. 

 

Can you help? 

Edited by A380n
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