Xnjy 0 Posted December 31, 2020 Report Share Posted December 31, 2020 2 hours ago, scoobflight said: Check the settings for any headphones, speakers, microphones, mixers, audio programs, etc. These drivers can cause issues even if you don't know they are running especially if they load and sit as a background process when unused. These types of programs have 'captured' Tower's ability to 'hear' even though voice recognition training works and MSWindow's Cortana works. No such programs here on my computer so there shouldn't be anything blocking the ability to capture. 2 hours ago, NMaggio said: After you pressed the shift key and heard the click, wait upwards of 30 seconds before giving a command. Same result as last time, even after waiting I still have no sign of input being accepted. Quote Link to post Share on other sites
scoobflight 72 Posted December 31, 2020 Report Share Posted December 31, 2020 9 hours ago, Xnjy said: No such programs here on my computer Have you checked the control panels for your headset and/or microphone? Quote Link to post Share on other sites
scoobflight 72 Posted December 31, 2020 Report Share Posted December 31, 2020 9 hours ago, Xnjy said: Same result as last time, even after waiting I still have no sign of input being accepted. Have you confirmed 'sticky keys' is off? Quote Link to post Share on other sites
Xnjy 0 Posted December 31, 2020 Report Share Posted December 31, 2020 14 minutes ago, scoobflight said: Have you checked the control panels for your headset and/or microphone? No external programs handle the headset other than Windows 13 minutes ago, scoobflight said: Have you confirmed 'sticky keys' is off? Sticky keys are off. Quote Link to post Share on other sites
scoobflight 72 Posted December 31, 2020 Report Share Posted December 31, 2020 27 minutes ago, Xnjy said: No external programs handle the headset other than Windows Confirm that there are no odd settings. Try changing the settings. Your issue is local so there is something, a setting and/or program and/or utility, conflicting with Tower's ability to access Window's voice recognition engine and/or your microphone's audio feed. Quote Link to post Share on other sites
Xnjy 0 Posted December 31, 2020 Report Share Posted December 31, 2020 3 minutes ago, scoobflight said: Confirm that there are no odd settings. Try changing the settings. Your issue is local so there is something, a setting and/or program and/or utility, conflicting with Tower's ability to access Window's voice recognition engine and/or your microphone's audio feed. I'm not sure what program or setting would be causing the issue. This is the only program (aside from Discord) that captures audio and is running. Quote Link to post Share on other sites
crbascott 601 Posted December 31, 2020 Report Share Posted December 31, 2020 4 hours ago, Xnjy said: I'm not sure what program or setting would be causing the issue. This is the only program (aside from Discord) that captures audio and is running. Have you posted a log file yet? It may or may not help find the problem. Quote Link to post Share on other sites
Xnjy 0 Posted December 31, 2020 Report Share Posted December 31, 2020 53 minutes ago, crbascott said: Have you posted a log file yet? It may or may not help find the problem. I have not yet. I'm not sure where to find that file either. Quote Link to post Share on other sites
crbascott 601 Posted December 31, 2020 Report Share Posted December 31, 2020 12 minutes ago, Xnjy said: I have not yet. I'm not sure where to find that file either. Log file from the game - ...\FeelThere\Tower!3D Pro\tower3d_Data\output_log.txt There is also a log file from the speech engine - ...\FeelThere\Tower!3D Pro\speech.log Quote Link to post Share on other sites
Xnjy 0 Posted January 1 Report Share Posted January 1 Here are the files. speech.log output_log.txt Quote Link to post Share on other sites
crbascott 601 Posted January 2 Report Share Posted January 2 @Xnjy Your output log indicates the speech engine is started. However there is an error in your speech log that points to an issue. The error is "re Error: Internal error occurred in the recognition process." Unfortunately, I think this is a fairly generic error message. However, in doing a little searching this error seems to point to a conflict between a sound card and/or associated apps/tools (example: Vocal Dispatch) and the speech engine. Obviously, removing/disabling the conflict solves the issue. Quote Link to post Share on other sites
Xnjy 0 Posted January 2 Report Share Posted January 2 2 hours ago, crbascott said: @Xnjy Your output log indicates the speech engine is started. However there is an error in your speech log that points to an issue. The error is "re Error: Internal error occurred in the recognition process." Unfortunately, I think this is a fairly generic error message. However, in doing a little searching this error seems to point to a conflict between a sound card and/or associated apps/tools (example: Vocal Dispatch) and the speech engine. Obviously, removing/disabling the conflict solves the issue. Well, that makes a problem for me since I have no idea what is causing the conflict or where to look to disable or resolve it. Quote Link to post Share on other sites
crbascott 601 Posted January 2 Report Share Posted January 2 12 minutes ago, Xnjy said: Well, that makes a problem for me since I have no idea what is causing the conflict or where to look to disable or resolve it. Well, you’re probably at the point now where you need to provide some clues (specs) like OS version, OS language, speech language (noticed some non-English early in the speech log), PC brand, headset/microphone type, etc. Quote Link to post Share on other sites
Xnjy 0 Posted January 2 Report Share Posted January 2 2 hours ago, crbascott said: Well, you’re probably at the point now where you need to provide some clues (specs) like OS version, OS language, speech language (noticed some non-English early in the speech log), PC brand, headset/microphone type, etc. OS Version: Windows Home 10 - 10.0.18363 Build 18363 OS Language: (should be) English Speech Language: set to English PC Brand: MSI Headset: Hyper X Mix running through Hyper X Amp USB Sound Card Please let me know if there is anything else to provide and/or where to pull it from. Quote Link to post Share on other sites
crbascott 601 Posted January 2 Report Share Posted January 2 @Xnjy From what I'm reading (assuming what I read is what you have), when you install this amp it creates two sound devices in Windows: 1. HyperX Amp Game 2. HyperX Amp Chat. Under Control Panel > Sound what is displayed as your default Playback device and what is your default Recording device? Quote Link to post Share on other sites
Xnjy 0 Posted January 2 Report Share Posted January 2 @crbascott The default Playback is HyperX Amp Chat and recording is the same Quote Link to post Share on other sites
crbascott 601 Posted January 2 Report Share Posted January 2 4 hours ago, Xnjy said: @crbascott The default Playback is HyperX Amp Chat and recording is the same I read where Game should be the default playback device and Chat the default recording device. If you could can make that adjustment, at a minimum it should help the amp sound better if not fix your issue. If the above doesn’t work, will your mic still work if you uninstall/disable the sound card? I suspect it is the culprit. Quote Link to post Share on other sites
Xnjy 0 Posted January 2 Report Share Posted January 2 I had set Game for playback and chat for recording as the defaults with still no change. The sound card is just a USB plug in. I did try using just the headset without the card and no results as well. Quote Link to post Share on other sites
A380n 0 Posted January 15 Report Share Posted January 15 (edited) Hi I can't hear anything from the aircraft requesting for example a pushback. I have US English installed voice . I am talking about hearing pilots. Can you help? Edited January 15 by A380n Quote Link to post Share on other sites
FeelThere Ariel 90 Posted January 16 Report Share Posted January 16 Have you followed all the steps specified in this thread? If this does not work please submit your report in the specified format. 1 Quote Link to post Share on other sites
Janosh 2 Posted April 2 Report Share Posted April 2 HI, I cant hear the voice of pilots in Tower 3D! Pro. Sound is active, I can hear the start up music of Tower and also the environment. But no pilots speaking. I have read the instructions in the beginning of this thread but I am wondering whether it is really necessary to activate Cortana and do Voice recognition training etc. if I want to play Tower 3D using mouse commands only and not by voice recognition. Hope someone can help. Quote Link to post Share on other sites
scoobflight 72 Posted April 2 Report Share Posted April 2 1 hour ago, Janosh said: I cant hear the voice of pilots in Tower 3D! Pro are you running the game as administrator? have you confirmed that all your computer sound settings are allowing the game to send sound? check you system settings and sub-panels. Quote Link to post Share on other sites
crbascott 601 Posted April 2 Report Share Posted April 2 1 hour ago, Janosh said: I am wondering whether it is really necessary to activate Cortana and do Voice recognition training etc. if I want to play Tower 3D using mouse commands only and not by voice recognition. Hope someone can help. No - activating/testing Cortana is more to verify Voice Recognition is working. The most common fix for sound, as @scoobflight mentioned, is running the game as administrator. Quote Link to post Share on other sites
EliGrim 201 Posted April 3 Report Share Posted April 3 5 hours ago, Janosh said: I am wondering whether it is really necessary to activate Cortana and do Voice recognition training etc. if I want to play Tower 3D using mouse commands only and not by voice recognition. As mentioned before, it's not and you don't need to switch your Windows to English. However, you must have the English (U.S.) language/speech package installed. Also make sure that no physical and virtual devices, such as gamepad, joystick, steering wheel, pedals, etc., are plugged in and active. They tend to affect (sometimes unnoticed) the sliders in the menu, in other words, to set individual ones of them to zero. Quote Link to post Share on other sites
NMaggio 3 Posted April 3 Report Share Posted April 3 Are we to assume the pilot speech worked at one time? If so, here are some general things I have done to resolve the same problem. They might do the trick if the speech stopped working. Run a cleaning program like CC (Crap Cleaner) Do a defrag on your hard drive. Lower the graphics settings to 1282X768 Do a complete shutdown and reboot. Again, these actions are what I did to resolve the same speech issue assuming it worked at one time. I know it sounds simplistic, but they worked for me. Good luck, Nick 1 Quote Link to post Share on other sites
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