PLEASE HELP FEELTHERE

[FeelThere_Vic]

Dear Folks,

 

We've moved our website 2 days ago. Could you please report back from various countries how can you see it. Is it accessible? reasonably fast?

Thank you

 

Vic

[Satch_999]

From Holland: not the fastest website i've seen.

Takes more loading time (due to the slideshow ?)

A test with pingdom:

[achilles1971]

Not fast...at all...
From Switzerland

[Pedantic G]

Hi Vic,

Just tried in the UK and seems to be as it was before for me but I am running in a high speed fibre area so may not be an accurate test. Moves from page to page with very little lag if any

Rgds

Gary

[MJKERR]

UK
Virgin Media
200Mbps connection

It looks like Virgin Media (ISP) has only just cached the files, very slow to load

There also appears to be less text and descriptions than before
For example the Real Color pack does not have any detail of what airport files are included

[crbascott]

Very slow from the US - like a plane exiting the runway in T!3DP. 🤣

Prompted to login when accessing each page on the site and and also experiencing less graphics.

I find the Amsterdam Sector for Tracon!2012 as the #2 bestseller and a few of the other best sellers to be very surprising to say the least.

[EliGrim]

Server is faster (much better response time) and website seems to be better optimized. In theory, the website loads much faster. HOWEVER...

Using large PNGs with 1920x1080px as preview graphics is pretty much the opposite of an optimization. Furthermore, the graphics are not cached.
That means, for each (preview) graphic displayed, about one additional MB for every single graphic must be loaded on every single page, every single time.

Someone with a slow Internet connection or a volume plan or limited data volume should currently give your website a wide berth!

 

[DeltaVII]

Faster than before, but still slow.

The main issue are the gazillions of third-party sources like Cloudfront, Cloudsource, CTCTCDN, Facebook, Google, Google Tag Manager, GStatic, OnFastSpring aaaand whatever servers are used by those third-party sources. One single slow source in the row can spoil the whole chain. No wonder the start page takes 10-15 seconds to load (on a 100 MBit/s line near EDDH)...

[707FAN]

 

Loads for me in Brisbane Australia in about 8 seconds and after that is as fast as I need it.

I am on a coax cable coneection then through a WIFI so lose a bit there.

I noteced that the prices are in AUD. That is a big help.

Kev M

[WildCard]

I agree with @EliGrim about the preview images. The maximum display width for them is 240x240px, so loading large images is a waste of bandwidth and time. Using napkin math, reducing the maximum image size to 240x240 will reduce the bandwidth to about 3% that the current 8 images are using and be about a 33x speed up loading them. Even for the smaller images it's around a 10% size reduction and 10x speed up. As a bonus, the image cropping can even be done using MSPaint (but not recommended) 😉

Example change: This

<img
	width="1024"
	height="576"
	src="https://www.feelthere.com/wp-content/uploads/2020/11/Tower2-1024x576.png"
	class="attachment-large size-large"
	alt=""
	loading="lazy"
	srcset="https://www.feelthere.com/wp-content/uploads/2020/11/Tower2-1024x576.png 1024w,
			https://www.feelthere.com/wp-content/uploads/2020/11/Tower2-300x169.png 300w,
			https://www.feelthere.com/wp-content/uploads/2020/11/Tower2-768x432.png 768w,
			https://www.feelthere.com/wp-content/uploads/2020/11/Tower2-1536x864.png 1536w,
			https://www.feelthere.com/wp-content/uploads/2020/11/Tower2.png 1920w"
	sizes="(max-width: 1024px) 100vw, 1024px"
>

should be more like this

<img
	width="240"
	height="240"
	src="https://www.feelthere.com/wp-content/uploads/2020/11/Tower2-240x240.png"
	class="attachment-large size-large"
	alt=""
	loading="lazy"
	srcset="https://www.feelthere.com/wp-content/uploads/2020/11/Tower2-240x240.png 240w,
			https://www.feelthere.com/wp-content/uploads/2020/11/Tower2-120x120.png 120w"
	sizes="(max-width: 767px) 100vw, 240px"
>

 

p.s. There are 3 copyright statements on the page. One for 2020 that is shown on larger displays, one for 2018 that is shown on smaller displays and one for 2018 that is never shown (in the "copyright-bar" class) that says "All Rifhts Reserved".

p.p.s. A ':hover' style would be nice for all of the buttons on the page, including the shop items (ie. bestseller and catalog), similar to the :hover effect for the "Sign Up" submit button for the mailing list. Standard UX user experience stuff.

[WildCard]

Also the 2 background pictures you are using are way too big. They are displayed behind a colour filter and text, so don't need to be high-fidelity 1920x926 images (although the plane on the blue background does look like it has been rastered down to 8-bit). For these reducing the size and compressing them as jpegs would probably be the best way to make them smaller and faster to load without detracting from the page. As the html for the page is only around 250KB, the images would be the biggest slow down coming in at around 2610KB.

Attached are a copy of the 2 background images resized and compressed. Edited to add them as a zip file because the forum resizes and recompresses them again 🙂

Images.zip

[FeelThere_Vic]

Thank you so much Folks for the suggestions, indeed we left thumbnails too big. Our website scales the images dynamically but those are coming from FastSpring directly so we will have to size them manually. Should be done in the next days. 

 

Thank you everyone

 

Vic

[rmcglew]

From Philippines not fast had a difficult time purchasing EGLL via PayPal on my iPad. Switched over to my iPhone for the purchase.

[MJKERR]

Text is Hungarian again!

[scoobflight]

Slow loading but correct language for me - 0741 PST 11 Dec '20

[DeltaVII]

Switching to OnSlowSpring was really a grrrrrrrrreat idea...

Downloading KIAD (131 MB) using a 100 MBit/s line takes more than an hour (at ~ 25 KB/s). Awesome. I mean, I'm older, but I was glad leaving 56k modems behind at some point...

[FeelThere Ariel]

We´re sorry for this issue. We´re in contact with Fastspring as many customers have reported this issue. Thank you for your patience! 

[EliGrim]

@FeelThere the current website does a decent impression. Load times are improved and the whole site feels much more responsive.
Switching back to BMT Micro certainly makes sense as well. But why VAT now has to be excluded again, I don't understand. I can't imagine it helps sales having non-US residents pay up to 30% surcharge. But that should not be my concern. I'm sure you know what you're doing.